Andrew Ford Email & Phone Number

Bath, England, United Kingdom

Overseeing and facilitating successful installation activities while maintaining the highest standards of technical excellence, professionalism, and positive company representation to valued customers. Entrusted with managing the work conducted by skilled Installation Engineers, ensuring that projects are brought to a successful and timely completion while adhering to allocated budgets and maintaining exceptional quality standards. Responsibilities included, conducting thorough site inspections to uphold compliance with health and safety regulations, conducting quality audits and toolbox talks to ensure continuous improvement and adherence to best practices. Ensuring engineers are equipped with the necessary materials, while also overseeing report generation, risk assessments, and managing day-to-day resource allocation for seamless operations while aiming to achieve utmost customer satisfaction.

Overseeing and guiding a team of 10-25 engineers in the provision of Sky services to residential customers. Focusing on cultivating professional and robust relationships with internal stakeholders. Responsible for optimizing operational performance, fostering personnel growth and fulfilling their ambitions. Ensuring adherence to company policies and processes. Facilitating effective communication and engagement within the team and across broader groups. Promoting sharing and cooperation among colleagues and departments. Managing customer expectations, maintaining fleet control, handling consumable orders, and driving efficiency.

Bristol, United Kingdom

Bristol, United Kingdom