Andrew Papagapiou personal email
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Certified Project Management Professional (PMP) and Certified Scrum Master (CSM) with over 20 years of experience in Software Quality Assurance (QA) and enterprise-level project management, focused on B2B SaaS environments. Proven expertise in developing and implementing QA strategies, managing global teams, and optimizing both manual and automated testing processes. Adept at leveraging in-sprint acceptance testing, shift-left testing, test-driven development (TDD), and modern CI/CD practices to ensure product quality. Strong leadership in change management and go-to-market strategies, collaborating with operations, product, and IT delivery teams to drive impactful results. Skilled at advocating for necessary investments to enhance QA effectiveness and efficiency.• QA Strategy & Execution: Expertise in building and executing QA strategies that align with product and business objectives, including in-sprint acceptance and system/integration-level testing.• Test Automation & TDD: Skilled in automation frameworks and implementing test-driven development, focusing on early defect detection.• CI/CD Integrations: Experience embedding automation testing into CI/CD pipelines to accelerate delivery and improving quality.• Performance & Load Testing: Proficient in performance benchmarking and stress testing strategies to ensure system stability.• Compliance & Security: Knowledgeable in accessibility standards (WCAG), security protocols, and audit process (SOX, ISO 27001)• Change Management: Active participation in change management boards, reviewing and approving critical change requests and advocating for necessary investments.• Agile & Scrum Leadership: Competent in Agile methodologies, sprint planning, monitoring team velocity with KPI tracking.• Leadership & Mentorship: Experienced in recruiting, mentoring, and developing high-performing QA teams across global locations.• Go-to-Market Strategy: Collaborate directly with operations teams to oversee and execute go-to-Market initiatives.
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Quality Assurance ManagerSirvaToronto, On, Ca -
Quality Assurance ManagerSirva Mar 2019 - PresentOakbrook Terrace, Illinois, Us• Budget Management: Managed a QA multi-million dollar budget, comprising of 80% capital expenditures (CAPEX) and 20% operating expenses (OPEX), ensuring efficient resource allocation and cost control.• Developed QA Strategies: Created and implemented QA Strategies that included shift-left testing and TDD, significantly enhancing the overall quality of B2B SaaS products.• Optimized Testing Processes: Led initiatives to integrate automated regression and performance testing into CI/CD pipelines, reducing cycle times and defect rates by 35%. Oversaw system/integration-level manual and automated testing.• Leadership & Team Management: Managed a global QA team of 55+, fostering a culture of continuous improvement and professional development.• Change Management: Active member of the Change Advisory Board (CAB), reviewing change requests and ensuring alignment with compliance and stability requirements. Advocate for strategic investment in testing tools and personnel to address gaps and risks.• Collaboration & Go-to-Market: worked closely with operations to plan and oversee go-to-market strategies, ensuring smooth and efficient product launches. -
Quality Assurance LeadBrookfield Residential Properties Services Dec 2014 - Present• Test strategy Development: Designed and managed testing strategies, incorporating automated testing tools for improved efficiency.• Process Improvement: Assisted in defining and implementing the company’s Software Development Life Cycle (SDLC) processes, ensuring consistency and quality across projects.• Compliance: Assisted with SOX and ISO 27001 audits, ensuring all testing process adhered to regulatory standards.• Reporting & Metrics: Created detailed reports on testing performance, driving improvements based on KPI data.
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Senior Quality Assurance AnalystBrookfield Residential Properties Services Nov 2012 - 2014• Managed Testing Efforts: Led comprehensive testing efforts for high-impact projects, ensuring robust test coverage and defect resolution.• Resource Management: Provided accurate effort estimations and allocated resources efficiently.• Collaboration: worked with Subject Matter Experts (SMEs), developers, and analysts to align testing with project requirements
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Quality AssuranceCentract Settlement Services 2008 - 2012• Test Planning: Created detailed test plan and executed functional, integration, and user acceptance testing.• Agile Adoption: Played a key role in transitioning the team to Agile methodologies.• Stakeholder Engagement: Facilitated meetings to review and address outcomes and defect trends.
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Quality Assurance AnalystYork-Med Systems 2006 - 2008
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Network Support AnalystIbm Jan 2002 - Dec 2006Armonk, New York, Ny, Us
Andrew Papagapiou Skills
Andrew Papagapiou Education Details
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George Brown CollegeDigital/Multimedia And Information Resources Design -
Seneca Polytechnic
Frequently Asked Questions about Andrew Papagapiou
What company does Andrew Papagapiou work for?
Andrew Papagapiou works for Sirva
What is Andrew Papagapiou's role at the current company?
Andrew Papagapiou's current role is Quality Assurance Manager.
What is Andrew Papagapiou's email address?
Andrew Papagapiou's email address is an****@****ail.com
What schools did Andrew Papagapiou attend?
Andrew Papagapiou attended George Brown College, Seneca Polytechnic.
What skills is Andrew Papagapiou known for?
Andrew Papagapiou has skills like Sdlc, Quality Assurance, Requirements Analysis, Business Analysis, Requirements Gathering, Vendor Management, Software Documentation, Agile Methodologies, Process Improvement, Integration, User Acceptance Testing, Xml.
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