A healthcare technology company that provides a patient intake and engagement platform to streamline the patient intake process and improve the patient experience for medical practices and healthcare organizations.The responsibilities include overseeing more than 10 teams, managing the primary delivery of development, mitigating risks, meeting stakeholder expectations, and handling budgetary matters.

Behavioural biometrics software used globally for fraud prevention in banking, retail, and government institutions. Project Manager for three teams:Operations feature team: Observability (inc. New Relic rollout), Internal PlatformFinance feature team: Billing Service, AWS Optimisation (inc. autoscaling)Support team: Support legacy platform, Migration legacy platform

- Manage a global agile team of Technical Business Analysts, Software Engineers, and Quality Engineers- Manage and partner with globally distributed team members located in Ukraine, the US, Australia, and India- Oversee grooming of team’s backlog, partner with key stakeholders, and manage the sprint planning process for the team- Define and implement the yearly operating plan for the team, delegating key initiatives as appropriate- Coach team members and assist them in career development, goal setting, and follow-through on action plans- Partner with product and development teams on strategic initiatives for the tech organization and broader company- Collaborate with the global management team to jointly drive team initiatives and ensure global alignment on processes and best practices- Partner with key stakeholders to identify opportunities for improvements across teams and to drive key initiatives- Collaborate with leaders across organizations to drive higher-level company-wide strategic initiatives

- Leader of development group from different locations (UA, US)- Experience with Agile and Kanban methodologies - Implementing and communicating directives to the team in order to meet organizational objectives- Responsible for overseeing daily operations, building & maintaining a process of delivery product, and training of new hires

- Determine and document best practices and process changes for multiple product applications- Develop and lead trainings to be administered to new team members- Analyze the root cause of production issues reported by internal customers- Work in partnership with business analysts and developers on designs and functionality of products- Work with internal customers to provide feedback and development of overall quality output- Analyze designs and specifications to ensure they meet user and business requirements- Create and execute test data to verify updates made to products and/or services function correctly prior to installation- Collaborate with and escalate issues to offshore development teams- Write SQL queries to obtain and modify customer data- Manage work queue with appropriate prioritization- Coordinate updates with Release Management and Engineering teams