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Andrew Schull Email & Phone Number

Sr. Azure Customer Experience Engineer (ACE) at Microsoft
Location: Charlotte Metro, United States 6 work roles 3 schools
2 work emails found @microsoft.com 1 phone found area 620 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 1 phone

Work email a****@microsoft.com
Direct phone (620) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Microsoft
Role
Sr. Azure Customer Experience Engineer (ACE)
Location
Charlotte Metro, United States
Company size
231118 employees

Who is Andrew Schull? Overview

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Quick answer

Andrew Schull is listed as Sr. Azure Customer Experience Engineer (ACE) at Microsoft, a with 231118 employees, based in Charlotte Metro, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 620, and a matched LinkedIn profile for Andrew Schull.

Andrew Schull previously worked as Senior Azure Customer Experience Engineer (ACE) at Microsoft and Azure Support Escalation Engineer Kubernetes/Networking at Microsoft. Andrew Schull holds Bachelor Of Science - Bs, Information Technology - Security from Colorado Technical University.

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{first_initial}{last}@microsoft.com
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Profile bio

About Andrew Schull

With over 11 years of experience in the technology field, I am a proficient and reliable platform engineer who troubleshoots complex cloud issues for Microsoft's top customers. I have extensive knowledge in networking, security, Kubernetes/containers, and cloud technologies (IaaS).At my current role as an Azure Customer Engineer (ACE), I am the primary support and engineering contact accountable for Azure customer’s support experience driving resolution of complex critical problems and supporting key customer projects on Azure. I also provide training and guidance to new engineers, update technical documentation, and advocate for customer satisfaction and cloud adoption. As a US Army veteran and a voracious learner, I enjoy helping and mentoring others, working on new and exciting technologies, and facing new challenges every day.

Listed skills include Information Security, Help Desk Support, System Administration, Military Experience, and 54 others.

Current workplace

Andrew Schull's current company

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Microsoft
Microsoft
Sr. Azure Customer Experience Engineer (ACE)
Charlotte, NC, US
Website
microsoft.com
Employees
231118
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6 roles

Andrew Schull work experience

A career timeline built from the work history available for this profile.

Senior Azure Customer Experience Engineer (Ace)

Current
Microsoft

Redmond, Washington, Us

- Primary support and engineering contact accountable for Azure customer’s support experience driving resolution of complex critical problems and supporting key customer projects on Azure - Act as the voice of Azure customers to escalate problems and to drive prioritization of platform/support improvement

Aug 2024 - Present

Azure Support Escalation Engineer Kubernetes/Networking

Microsoft

Redmond, Washington, Us

- Work with top Microsoft Azure Customers to ensure optimal operability of cloud environments- Troubleshoot platform issues in Azure cloud- Provide training sessions on technical topics, customer handling, and support processes to new engineers- Update troubleshooting guides and technical documentation- Azure Rapid Response Customer Lead advocating for their support experience and fostering long-term cloud adoption- Utilized customer and partner feedback to improve products- Collaborate with teams across companies and technologies to improve customer support experience- Azure Service outage lead- Inter-region handover lead for customer high priority support requests- Helped drive and influence change in the way Azure Containers Team does outage and handover managementSupported technologies include:Azure Kubernetes ServiceAzure RedHat OpenShiftAzure Container RegistryAzure Container InstancesAll underlying IaaS components including networking, compute, and storage

Mar 2022 - Aug 2024

Azure Support Engineer Networking

Microsoft

Redmond, Washington, Us

- Work with top Microsoft Azure Customers to ensure optimal operability of cloud environments- Troubleshoot platform issues in Azure cloud- Update troubleshooting guides and technical documentation- Utilized customer and partner feedback to improve products- Collaborate with teams across companies and technologies to improve customer support experienceSupported technologies include:Virtual Networks/WANTraffic ManagerLoad balancerExpressRoute/VPNDDoSFrontdoor/CDNAzure FirewallWAF

Mar 2018 - Mar 2022

Microsoft Software And Systems Academy (Student)

Microsoft

Redmond, Washington, Us

Student at Microsoft Software and Systems Academy. Gained skills in Windows Server 2016 installation, storage, compute, networking, Active Directory, Azure, cloud administration, and Power Shell.

Oct 2017 - Mar 2018

Signal Transmission Specialist / Help Desk Technician Iat Level 2

Us Army

Arlington, Virginia, Us

Satellite Transportable Terminal and High Capacity Line of Sight operator and maintainerIAT level 2 help desk support technicianTelephone Control Officer for government owned mobile devices Active Directory and SharePoint administrator-Managed 350+ Active Directory accounts-Maintained 200+ network devices-Managed government mobile devices-Managed battalion SharePoint site-Managed Cisco Unified Communications Manager for tactical communications-Ensured compliance with IA regulations for all users and devices-Operated and maintained high-capacity line of sight, satellite transportable terminal, and tactical communication node

Sep 2012 - May 2018
Team & coworkers

Colleagues at Microsoft

Other employees you can reach at microsoft.com. View company contacts for 231118 employees →

BA Bassant Ahmed Bassant Ahmed Colleague at Microsoft10Th Of Ramadan, Sharkia, Egypt View → CK Chetan Khetani Chetan Khetani Colleague at MicrosoftLos Gatos, California, United States View → KN Kurt Nilsson Kurt Nilsson Colleague at MicrosoftKarlstad, Värmland County, Sweden View → NG Nicole Guzman Nicole Guzman Colleague at MicrosoftLos Angeles Metropolitan Area, United States View → PG Paola Giraldo Paola Giraldo Colleague at MicrosoftAntioquia, Colombia View → 魏 魏佳斌 魏佳斌 Colleague at MicrosoftChina View → JG Justen G. Justen G. Colleague at MicrosoftRogers, Arkansas, United States View → ST Steven T. Steven T. Colleague at MicrosoftWashington Dc-Baltimore Area, United States View → SH Scarlett Hannan Scarlett Hannan Colleague at MicrosoftKariong, New South Wales, Australia View → سا سناء احمد ابو اليزيد نصر سناء احمد ابو اليزيد نصر Colleague at MicrosoftAhmadi, Kuwait View →
3 education records

Andrew Schull education

Bachelor Of Science - Bs, Information Technology - Security

Colorado Technical University

Associate Of Science (As), Information Technology

Colorado Technical University

High School, General Studies

Washington High School
FAQ

Frequently asked questions about Andrew Schull

Quick answers generated from the profile data available on this page.

What company does Andrew Schull work for?

Andrew Schull works for Microsoft.

What is Andrew Schull's role at Microsoft?

Andrew Schull is listed as Sr. Azure Customer Experience Engineer (ACE) at Microsoft.

What is Andrew Schull's email address?

AeroLeads has found 2 work email signals at @microsoft.com for Andrew Schull at Microsoft.

What is Andrew Schull's phone number?

AeroLeads has found 1 phone signal(s) with area code 620 for Andrew Schull at Microsoft.

Where is Andrew Schull based?

Andrew Schull is based in Charlotte Metro, United States while working with Microsoft.

What companies has Andrew Schull worked for?

Andrew Schull has worked for Microsoft and Us Army.

Who are Andrew Schull's colleagues at Microsoft?

Andrew Schull's colleagues at Microsoft include Bassant Ahmed, Chetan Khetani, Kurt Nilsson, Nicole Guzman, and Paola Giraldo.

How can I contact Andrew Schull?

You can use AeroLeads to view verified contact signals for Andrew Schull at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Andrew Schull attend?

Andrew Schull holds Bachelor Of Science - Bs, Information Technology - Security from Colorado Technical University.

What skills is Andrew Schull known for?

Andrew Schull is listed with skills including Information Security, Help Desk Support, System Administration, Military Experience, Leadership, Microsoft Office, Troubleshooting, and Tactical Communications.

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