Responsible for end to end project ownership, financial management, and coordination of project resources to identify and deliver business outcomes.

• Advised executive stakeholders to develop and prepare for monthly meetings with governance groups overseeing $60 million internal technology project.• Led cross-functional workshops to develop integrated training, communications, and change management plan for international deployment.• Designed and implemented global stakeholder engagement strategy including virtual focus groups and touchbase sessions to assess change readiness and discuss deployment opportunities and challenges with key points of contact.

Change Management Consultant for Organizational Transformation at United States Coast Guard:Developed Change Management framework for enterprise and project level engagements.Engaged cross-functional workstreams to create survey and focus group facilitation best practices.Wrote surveys to capture transformation’s impact on client organization and determine how to better tailor communications to targeted teams.Collaborated with Process Improvement team to identify alternative solutions to achieve project milestones and to win sponsor support based on Prosci / ADKAR change management methodology.

Project Manager for Regulatory Reporting Program with $60B US Based Financial Institution:Managed cross-functional leads to develop Change Management framework and Target Operating Model for Bank Regulatory Reporting Program.Developed operating procedures and ensured alignment with corporate policy documents.Collaborated with subject matter experts to produce detailed process flows and standard operating procedures.Leveraged updated reporting documentation and Sharepoint tools to inform future training and onboarding experience.

Designed organizational framework and secured funding to onboard international project management team to implement corporate strategy, accelerating hiring and capacity development of global operations and service centers needed to meet business growth • Liaised with executive stakeholders to provide solutions unique to business unit or country dynamics, leading to deeper utilization of talent in emerging country offices which in turn ensured more reliable process coverage and knowledge transfer for global functions• Led cross-functional workshops with key operational groups, to foster transparency in strategy implementation leading to faster resource mobilization during program execution

Collaborated with Enterprise Operations leaders to translate corporate strategy in to business unit objectives.• Guided department managers in developing change management roadmaps that enabled the annual Business Unit objectives across operational processes and shared service groups• Managed expense budget and project resources to open newest North American office, resulting in the on-boarding of ~150 employees across six operational practices• Researched competitive landscape and presented SWOT analysis during working session with BU leadership to better inform strategy prioritization across technology, process, and location initiatives

Received onboarding and ongoing mentorship from executive leadership while completing 4-6 month rotations in project management and consulting roles demanding rapid subject matter comprehension and high interpersonal skills to integrate with diverse teams and skillsets.• Conducted Six Sigma assessment of organizational design through first person interviews and system analysis resulting in recommendations to better align global team structures for 600-person department spread across six global locations• Developed high-level program roadmaps & cost/benefit analysis for key corporate initiatives, propelling technology and process change adoption for client facing and operational managers• Created and implemented business requirements, training materials, & application testing for software development, resulting in user experience responsive to frontline issues and faster platform adoption

• Assisted the legislative staff in researching, drafting, and reviewing original legislation. • Prepared daily briefing on upcoming voting activity for the Congresswoman• Acted as the first line of contact for constituents reaching out to the office with comments or concerns. • Tracked constituent comments and prepared a periodic report to the congresswoman on district issues.

Conducted first hand research into feasibility of Goose Island run recycling program in Greater Chicago Land areaDeveloped potential business models for program implementationPresented outcomes to leadership team