Originally developed at Google, Search Inside Yourself teaches practical mindfulness, emotional intelligence and leadership tools to unlock your full potential at work and in life. I'm proud to be an SIY Certified Teacher

I'm one of the industry-leading experts in SAP Emarsys and SAP Commerce Cloud who collaborate with our customers to get the most out of their technology investments. We partner with our client teams to get their systems up and running quickly so that they can demonstrate the value of their marketing and commerce solutions.

Global mandate with responsibilities including ideation, creation, maintenance, sales support, demand supply planning, and ramp down of services within the SAP Customer Experience portfolio related to our Marketing and Customer Data Solutions. The role also involves knowledge management related to these solutions in the customer service delivery organizations and building a thriving community of consultants where knowledge and experience can be shared.

I'm privileged to support my colleagues and facilitate the Search Inside Yourself course at SAP. Bridging established mindfulness practices and modern neuroscience, Search Inside Yourself training helps individuals develop emotional intelligence skills to thrive and prosper in a complex, fast-paced world. Employing a combination of live or virtual training, individual assessments, ongoing digital content, and peer-to-peer engagement, SIY helps participants experience greater overall well-being, increase self-awareness and emotion regulation, sustain peak performance, and collaborate more effectively.

SAP's Global Mindfulness Practices aim is to cultivate practices for Leadership, Productivity, and Well-being at SAP. Our attention is hijacked by our thoughts and emotions, by our concerns, by our worries for the future, and our regrets and memories of the past. Mindfulness is awareness of the present moment. It is about learning to pay attention, in the present moment, and without judgment.As an ambassador for the program in Montreal, I share my experience and SAP’s ambition to educate and amplify the benefits of being focused, emotionally in tune with your environment, and mindfulness in general at work.

I'm privileged to work with a team of marketing business, technology, and analytics consultants to combine data and empathy allow our customers their partners to adopt, consume, and expand all aspects of the SAP marketing software solutions such as the SAP Marketing Cloud and Emarsys. We provide implementation services as well as services that enable customers to maximize the value of their investment in our software: e-mail deliverability, technical design guidance, campaign ideation, advanced analytics, and more.

Supporting prospects and customers in their pursuit of best in class services related to SAP Marketing Cloud. By working with our practice, our clients can get the consultative support they may need in order to develop dynamic and trusted customer profiles, gain deep insights into performance, and optimize marketing in the moment. In my role as the SAP Marketing Cloud Business Lead, I directly support strategic accounts, SAP regional services delivery leaders, account teams, and individual consultants. I work with the go-to-market teams, customer success teams, as well as partner ecosystem teams to nurture the relationships that allow our consultants as well as our customers to be successful. Our practice strives to be a value multiplier for the services and the SAP Marketing Cloud Line of Business teams through a variety of channels such as micro-learning via enable.cx and publishing best practices via CX Works

I lead and manage a team of 20 professionals including Project Managers, Product Owners, Developers, and Quality Analysts in North America in the consultation and implementation of large e-Commerce solutions to Fortune 500 companies worldwide. Responsibilities also include building relationship with customer executive teams, meeting quarterly targets, and team performance management.

Responsible for a 25 person team including product managers, developers, and other subject matter experts.

Responsible for the consulting services organization which implies creating a high performing team through appropriate staffing, leadership and customer focus. The organization has teams in Montreal and Singapore, which serve Nakisa's global customer base, and engage with service partners from all over the world. Our Project Managers, Technical and Functional consultants execute full implementation, product enhancement, and training projects with pride and passion.

Responsible for the on-boarding of new employees, resource planning for the rapidly growing team, leading the improvement of software development processes, promoting the application of agile development practices. Overseeing the delivery of key software components.

• Responsibility for a 27 person team including project managers, administrators, QA leads and other technical staff. • Program manager for the Business Technology Management initiative (part of the Canadian Coalition for tomorrow’s ICT skills )• Program Manager of the Rich Communication Suite (RCS) 3.0 R&D program. The team delivered tested RCS 3.0 reference architecture on time and within budget.• Led IT project to move software development environment, meeting tight timeline and end-user (Alcatel-Lucent) requirements

• Project Portfolio Manager of 20 R&D projects. • Fostered career development by driving the R&D project management career model implementation in Montreal• Represented Ericsson Canada inc. as part of the Université de Québec a Montréal Project Management Chair

Built the organization up from initial assignment to a team of over 80 engineers and leaders which has been recognized as a first class testing organization.

Responsible for the CDMA/TDMA product development unit’s maintenance and customization organization (120 staff).

Successfully led a team of 60 engineers to consistently meet and exceed fault identification lead time goals

Technical role including help-desk, on-call and on-site support, troubleshooting, and installation.