Karen Howard Email & Phone Number

Canada

ServiceNow.org is a dedicated team of experts who understand the unique needs of nonprofit organizations. We bring the transformation capacity of technology to nonprofits, because everyone should have the opportunity to work faster, simpler and more efficiently when solving the world's greatest problems.As a member of the sales team, I will lead sales for Canada supporting Canadian customers and future customers as they maximize impact with the ServiceNow platform.

Canada

My primary focus is to lead the strategy for the Canadian Public Sector sales team to bring together vision with action for the nonprofit and charitable sector enabling them to better deliver on their missions. As a member of the sales team, my role will drive strategic engagements and partnerships to increase awareness and adoption of Amazon Web Services (AWS) for nonprofits.

Salesforce.org is the philanthropic arm of Salesforce.com, the #1 cloud computing technology company. We partner with non-profit and higher education organizations all over the world to help them become innovative adopters of Salesforce technology. My role is to work with Canada's largest nonprofits to address their digital transformation needs. Technology when used for good can change the world!2020: 154% quota attainment2022: closed largest (TCV) Salesforce.org opportunity in Canada

Serving as the primary account executive for the higher education vertical within Blackbaud Higher Education Canada, I work with all emerging market, mid-market and enterprise clients and prospects across the country. I focus on understanding the unique needs of our customers and then providing strategic counsel on how leveraging our solutions can address their business goals. Relying heavily on industry trends and data analytics my approach to solution selling allows me to earn the role as trusted adviser with clients across my portfolio.2019 - President’s Club, Legend’s Club2018 - President’s Club, Legend’s Club, Account Executive of the Year (International Markets Group)

Calgary

As a member of the senior leadership team of YMCA Calgary, I served the organization through the provision of strategic direction for all fund development activities. Working alongside staff, volunteers and the Board of Directors, I was responsible for overseeing YMCA Calgary's largest comprehensive $30 million capital campaign. In addition, I was responsible for designing and implementing an integrated fund development operational framework to meet the strategic objectives of the organization.

Canada

-Provide leadership to the faculty's largest campaign ($20 million) through the development and implementation of a comprehensive campaign plan;-Lead the recruitment of over 25 campaign cabinet volunteers working closely with them to achieve the strategic goals of the campaign;-Work alongside the dean to cultivate relationships with key stakeholders including, corporations, law firms, individuals and foundations with the objective of fulfilling the strategic plan of the school;-Lead development activity including alumni relations, annual, major and planned giving programs; stewardship and recognition; outreach programs and development communications;-Work closely with faculty members to identify funding priorities and implement outreach programs for students and the public;-Mentor and coach a team of professional fund development staff dedicated to achieving fundraising targets.

-Chief development officer for CUPS' largest capital campaign raising $18 million, securing funding for the organization's relocation;-Worked directly with CUPS' board of directors and campaign cabinet in the identification, cultivation and solicitation of major donors;-Developed a comprehensive Development Plan based on audit findings that incorporated CUPS’ Organizational Strategic Plan. -Recruited, trained and supervised a fund development team that included a Fund Development Manager, Marketing and Communications Manager, Fund Development Specialist, Researcher and Data Analyst and Administrative Assistant and their respective portfolios as they relate to the Development Plan;-Member of the Senior Management Team overseeing the $9 million dollar operating budget that includes 3 facilities, over fifteen programs and services and one-hundred and fifty staff;-Implemented a donor information system including the integration with a new financial system and general ledger for the organization.

Alberta, Canada

-Built and maintained ongoing relationships with donors through strategic and effective identification, cultivation, solicitation and stewardship of faculty stakeholders;-Consistently met and exceeded annual fundraising targets for moves management and revenue;-Facilitated the alignment of donor intentions with priority projects in the faculty;-Collaborated with faculty, researchers, and the Dean to prepare funding proposals and cases for support that meet the needs and intent of potential donors and align with the strategic plans of the School and the University of Calgary;-Led the planning, development and maintenance of the first systematic and integrated donor relations and stewardship program for faculty donors and supporters;-Developed and executed sponsorship strategies for the student experience initiatives;-Planned and executed strategic and tailored recognition events for major donors to the faculty;

Charleston, South Carolina Area

As an enterprise consultant focused on higher-education clients:-Partnered with non-profit fundraising teams to implement best practices surrounding donor, prospect and student management related to the acquisition, retention and relationship management of these groups;-Lead the project team staff in the analysis and conversion of legacy donor systems to The Raiser’s Edge software;-Provided extensive regional or onsite Raiser’s Edge training to clients;-Speaker/ Presenter at the Blackbaud Canadian Conference (Vancouver, B.C.).

Red Deer, Alberta

-Project manager of the development services revitalization project which has included system design, data clean up, policy and procedure development and customized training;-Prepared staff and leadership for a capital campaign through the development and implementation of a moves management system for prospects and donors using The Raiser’s Edge software and other tools which includes a customized manual outlining standard practices for the organization;-Assist in the recruitment, hiring, screening and management of development staff in relation to the donor database and gift processing; -Responsible for all reporting related to budget, fund accounting, progress reports and pipeline targets;-Supervised all users on The Raiser’s Edge software including gift processors/ account technicians.

Red Deer, Alberta

-Managed special events for the purpose of raising funds while cultivating new and existing strong relationships with private and public donors;-Responsible for the overall marketing, communications and public relations of the organization including editing and designing of the quarterly newsletter, the design and maintenance of the agencies website and other print and promotional activities including public presentations and media appearances.;-Provided a complete re-branding for the organization of which is still in use today;-Supervised the Volunteer Coordinator in the recruitment, screening, training and maintenance of a large volunteer base;-Conducted administrative duties such as budget reviews, staff supervision, grant/ proposal writing and prospect review/ management; -Oversaw and maintained society members, donors and volunteers through recognition and stewardship.

Master Of Arts (Ma), Philanthropy & Development

Bachelor Of Arts (Ba), Sociology (Criminology)