Andrew Evans Email & Phone Number

Summerville, SC, US

Burbank, CA, US

Nashville, TN, US

- Oversaw the development team responsible for legacy LASSO products and systems including ATS, Onboarding, Scheduling and Time/Pay integration systems- Led efforts in launching new versions of both Crewing/Onboarding and Scheduling products and migrated existing users from legacy tools

Charleston, South Carolina, US

- Responsible for all facets of Growth within the Product Team for doxy.me, including new user Acquisition, Activation, Conversion, Retention and Referral

Athens, Georgia, US

- Senior Product Manager for Seller Labs Advertising Team dedicated to providing Amazon sellers with campaign optimization tools, PPC strategies, and solutions to maximize their advertising spends and revenue. - Actively involved in Customer Advocacy Program, whose purpose is to provide customers and the Seller Labs Product Team with active research and.

- Served as Senior Product Manager for a real estate transactional management software solution serving hundreds of real estate agents, transaction coordinators, transaction teams and brokerages across the US.- Implemented solutions that increased email deliverability by more than 43%. - Developed goals and prototyped workflows to reduce the amount of time.

Charleston, SC, US

- Served as Product Owner for publicly traded healthcare benefits software provider serving 118,313 employers, 410 carriers, and 42 million consumers worldwide.- Partnered with the Research and UX teams to test and iterate on potential solutions prior to active development.- Maintained and prioritized the product backlog, and ensured agile ceremonies are.

Glen Allen, VA, US

Served as Product Manager for a hiring and onboarding platform that generated $16M in annual revenue with over 80,000 active employer locations. Specifically oversaw the product requirements of Enterprise customers, supporting the core Enterprise products, APIs, and their associated usage.- Led an Agile scrum team of software designers and engineers to.

Glen Allen, VA, US

- Managed the daily operations of the front line and escalation support team members supporting the PeopleMatter product line for Snagajob. - Oversaw the extension of all inbound chat and email support to offshore resources. Personally trained a dozen support representatives in the fundamental usage of the PeopleMatter products, support tools, and.

Austin, Texas, US

- Served PeopleMatter Customers by planning and implementing call center strategies and operations, and improving internal systems and processes to maximize support quality, call coverage and responsiveness. Prepared call center performance reports by collecting, analyzing and summarizing data and trends, and uses data to project future call center.

Austin, Texas, US

The Senior Customer Experience provides support to clients to maximize use of the PeopleMatter platform, and serves as a technical resource and point of escalation for junior level Customer Experience Managers. Additionally is responsible for:- Providing technical assistance to other Customer Experience Managers to ensure the continual expansion of team.

Austin, Texas, US

The Client Services Representative ensures the success of our clients by helping them use the PeopleMatter platform to its fullest. This role is highly integrated and works closely with multiple departments within PeopleMatter, including Engineering, Product Development, Quality Assurance, Marketing and Sales.

Austin, Texas, US

Primarily responsible for generating and qualifying a steady flow of new sales leads for the outside sales team. Utilize lead sources, research plans, and prioritize business contacts with potential mid to executive level prospective customer personnel. Initiates contact with prospects to establish interest and determine business needs and sales.

Washington, DC, US

Instructed, evaluated, and managed the daily performance of four project officers, seven supervisors, and sixty-five workers and technicians.

Washington, DC, US

Organized the maintenance and quality control of over 1200 pieces of fire fighting equipment valued at more than $3 million with a quarterly operating budget of $80,000.

• Planned programs on and off campus for 23 freshmen residents geared toward personal development, diversity, and community engagement
• Served as Peer Leader "on call" after hours for resident issues, crisis management, and emergency situations