Created a process flow and trained new staff in post offer preboarding, ordering background checks, Infor data entry, internal communications, navigation, and system setup. Maintained follow up with new staff and utilized coaching and positive reinforcement to facilitate employee development and advancement. Engaged in the Enterprise Research Temporary Professionals (RTP) standardization work group. Collected, analyzed, and presented the data and grafts for the Enterprise RTP SBAR. Collaborated with RTP Recruiters, Arizona Occupational Medicine, and Enterprise Account Management to facilitate process improvements for the preboarding of Research Temporary Professionals. Run monthly reports for Enterprise RTP staff list, RTP extensions , and the Arizona Orientation roster. Created new candidate communications, including offer letter email templates and New Appointment paperwork templates to mirror Allied Health communications. Managed the creation of a new paperless orientation packet for Research Temporary Professionals and Interns who will not attend an official Mayo Clinic Orientation. Crafted a department onboarding packet for Unpaid Interns to assist in the department in requesting computer access and facilitating required compliance training. Created offer letters and communicated with new hires on all post offer paperwork including I-9, Offer letters, drug screens, and background checks. Extensive manual data entry into HRIS systems. Specialized in RTP onboarding including visa information and foreign degrees. Created new Adobe Toolkits to streamline preboarding process for RTP hires. Successfully transitioned RTP files from paper to electronic storage. Tracked all RTP, Interns, and assigned Allied Health offers, including submitted background checks and completed drug screens. Followed the correct legal process for the Fair Credit and Reporting Act (FCRA) notices to candidates.

Averaged 8-10 placements per week. Used multiple resources and outreach to find new candidates. Recruited across multiple industries including, healthcare, industrial, and professional. Negotiated direct hire salary positions. Made the hiring decision multiple interviews a day. Helped new associates with new hire paperwork to insure a seamless first day. Tracked and reviewed background checks for new hires. Followed the correct legal process for the FCRA notices to candidates.

Averaged 60-150 headcount per month. Used multiple resources and outreach to find new candidates. Tracked all contacts to insure follow up. I made the hiring decision for 8 or more interviews a day. Helped new associates with new hire paperwork to insure a seamless first day. Tracked and reviewed background checks for new hires. Followed the correct legal process for the FCRA notices to candidates.

A 64.6% increase in weekday job fair views between February (339) and April (558) on Jobing.com. A 54.4% increase in applicants between February (489) and April (755). Our April 20th Saturday job fair had 1,334 views on Jobing.com. Right now our hiring start date is the 3rd class out, we have a 2 week cushion for hiring dates. My ability to do prescreens have added 8-10 extra prescreens a day. Because of my ability to do prescreens it has allowed the overall better efficiency of the HR Department. Taking care of RJP candidates (ie taking them to the call floor, switching to other department, filling out final interview packet) has increased the efficiency and productivity of the front desk and Recruiting office. The ability to manage Jobing.com and Employmentguide.com on a daily basis has increased candidate flow. Managing the text to hire campaign increases candidate flow and assures accuracy of information to candidate. Helping find candidates for specific requisitions helps increase candidate flow to specific requisitions. Helping find new avenues of advertising (ie radio advertising, website banner advertising, job search magazines). Helping keep requisitions up to date increases efficiency in closing older requisitions on time. Printing new applications every morning assures candidates a quick hiring process and allows orientation days to go much smoother

Managed customer accounts with full empowerment to negotiate concessions for the purpose of improving the customer’s experience, participated in the quality assurance of the Sears Logistics to ensure seamless delivery and installation of customer’s product, navigated 23 different computer programs ranging from DOS based systems to intranet based documentation processed average of 75 customer accounts each day, maintained high average score in quality customer contacts.

Learned all processing programs, processed all customer claims on a daily basis in person and on the phone, processed claims in a call center setting, helped design and stock store shelves for more attractive merchandise presentation s that resulted in an increase in sales, trained new sales staff to add to the team, increased store inventory and expanded merchandise purchases.

Retail sales of health products, ordering new products, pricing, stocking shelves, shiping items to customers, answering phone calles for orders for pick up or shipping

Retail sales for walk in customers, using and balancing the register, answering phone calls from customers or other stores, stocking shelves according to corporate standards.