Andrew Menard Email & Phone Number

Providence, Rhode Island, United States

• Collaborates with internal and external resources to support marketing programs & initiatives.• Manages enterprise-wide relationships with department contacts and provides marketing related guidance.• Assists in production of collateral and merchandise, liaises with vendors, and manages inventory records.• Involved in the planning and preparation of marketing related events, activities, and community outreach initiatives.• Manages email and social media communications, resolving moderate to complex donor questions and concerns within a defined timeframe.• Provides support by preparing reports, files, and other materials for analytical purposes.• Creates written and visual materials for various marketing initiatives.• Travels to donor centers, blood drives, and off-site events to capture, manage, and support marketing-related content.

• Established unified brand messaging across all channels of business including B2B and B2C.• Presented strategic direction and campaign results to management, turning executive wants into achievable goals.• Directed diverse third-party vendor network to fulfill unmet needs and expand capabilities.• Coordinated all communication with external vendors and provided day to day management. • Managed critical content deadlines utilizing omni-channel marketing strategy.• Oversaw budget allocation by calculating appropriate channels and KPIs to ensure efficient spending with positive ROI.• Executed key companywide rebranding initiative.• Key content creator for marketing copy and imagery.• Coordinated with cross functional teams to analyze market trends and competitive landscape, identify market gaps, and highlight opportunities for growth.• Lead team of customer service agents responsible for national footprint, acting on behalf of The Relief Products and its largest retail partners.• Streamlined customer review process using Trustpilot, establishing a 4.5/5 rating.

• Researched and evaluated third party vendors and platforms to support sales goals.• Established KPI goals and reported on ROI, tying key metrics back to core business objectives.• Created written and visual content for multiple platforms including organic and paid ads, email campaigns, trade show materials, and industry publications.• Maintained company's online presence and reputation across all platforms.• Developed and managed marketing calendar to ensure seamless delivery of scheduled campaigns.• Fostered partnerships with external vendors to produce branded digital assets including video and photography.

• Lead oversight and management of all social media platforms including paid ads.• Implemented current digital trends to increase brand awareness & maximize social impact.• Ideation and creation of engaging daily content for major social media platforms.• Reported on campaign performance and presented strategic goals and objectives to the marketing manager and director of operations.

• Oversaw end to end processing of purchase orders from retail partners including documentation, shipping labels, advanced shipping notices, and packing slips.• Accounted for lead times, delivery windows, and product inventory to streamline warehouse processes and ensure high on-time fulfillment rates.• Inventoried products on a daily, weekly, and monthly basis to ensure accuracy.• Executed Quality Control Checks to ensure products meet all GMP guidelines.• Received incoming product to warehouse and performed necessary check-in procedures, adhering to all standard operating procedures and FDA guidelines.• Maintained confidentiality in all aspects of client, staff, and agency information.

Newport, Rhode Island

• Assisted with creating, designing, and installing major displays throughout the college.• Employed critical attention to detail to ensure proper protocol was used to meet all Department of Defense standards.• Worked closely with military and civilian personnel to complete visual communication projects.• Responded proactively to unforeseen changes and facilitated seamless revisions in a timely manner.

Newport, Rhode Island

• Played active role in warehouse shipping and receiving. • Compiled over 300 boxes of books to be shipped to CDE students all over the country. Extreme attention to detail was required to ensure all boxes shipped correctly.• Executed work in facilities department doing general landscaping and carpentry. Responsible for procuring and picking up landscape materials while operating a government vehicle.• Communicated with co-workers to execute tasks and duties by given deadline.