Andrew Phillips Email & Phone Number

London, England, United Kingdom

Teddington, England, United Kingdom

• Part of the Business Change team working with the commercial department around their 12-month strategy pulling together their demand roadmap to be worked on by multiple different development teams• Led a project to do Gap Analysis between 3 of the owned websites and then migrate them on to 1 platform supporting the migration, testing and support after the project went live• Implemented a payments provider for our North American website and supported the business in requirements elicitation as well as getting this set up both on the front end for the customer and documenting the processes for the business departments to utilise behind the scenes• Worked on standardising our operating procedures and requirements templates used by the other Business Analysts and stakeholders within the business

Crick

* Part of a team to set up an IT department in the Plumbing and Heating division of Travis Perkins and drive forward separation where the interlinked systems were partitioned to allow for City Plumbing Supplies to trade independently* Worked with the business to identify and understand their existing processes and drew them up allowing them to be discussed further with the architecture team to understand which systems are being used and where they are linked to * Helped the business in identifying and prioritising the processes to be tested during cutover, while supporting them through this testing period

Northampton, United Kingdom

* Elicitation of both Functional and Non-Functional Requirements from Business and Technical Product Owners, writing up Statement of Works and User Stories.* Working with internal and external engineers, using either the Agile or Waterfall methodology adapting to the needs of the project. * Drawing up Process Flows in BPMN as well as Use Case Diagrams in identifying the As Is process, as well as the To Be Process allowing for Gap Analysis of these processes.* Involved in a number of projects ranging from a Rebates Management System, Cross Reference Service to the implementation of GDPR in the IT Workspace * Implemented Jira as the development tool within our department to replace existing tool Rally, with the creation of training presentations, that was presented to the engineering teams

Fleet

* Writing Business Specification documents gathering requirements from internal and external stakeholders of the business.* Managing the design and development of several large projects including the companies first mobile app and an overhaul of the payments system.* Product UX design for the site, including the facilitation of user acceptance testing* Creation and distribution weekly reports to all stakeholders involved in projects.* Providing functional testing requirements and carrying out user acceptance testing.* Management of product backlogs.

Northampton, United Kingdom

* Product manager for a breadth of mobile payments projects used internally and externally by various clients across the world.* Created specification requirements based on feedback from external partners* Undertook daily meetings with members of the development team to ensure projects ran smoothly and met deadlines.* Prioritised tasks based on deadlines and effect on the business.

Northampton, United Kingdom

• Held various roles, which include: sales colleague, customer service advisor, warehouse operative and cashier. I have attained good interpersonal and communication skills through customer interaction.• Trained a team of temporary vacation employees and acted as their team leader. • While Working at PC World I was based at the front of the store greeting customers as they walked into the store and when they left, check to see if their experience was pleasant.

Northampton, United Kingdom

• Installed cabling for new networks and telephony• Assisted in installing new servers• Solved network faults• Involved with internal issues with users computers not connecting to the server or telephones not working

Bachelor Of Science (Bsc), Computer Science, 2:1

• Modules include: Software Engineering, Computer Ethics and Professional Practice, Internet Software Development, Object-Orientated.

Education record