Andrew Williamson Email & Phone Number

Pleasanton, Ca

As an outside sales representative, I establish relationships with new clients while acting as an account manager to a group of key clients. I take a consultative approach in order to understand your business needs and develop a long term and scalable technology master plan to support your business objectives.SPECIALTIES: VOICE SERVICES (VoIP) – Premise/Hybrid/Cloud based VoIP & UCaaS SolutionsCONTACT CENTER (CCaaS) – Customer Experience Consulting (CX), Omnichannel Workflow Design, AI & Automation, Analytics, Workforce Management & Optimization, CSAT Tools, Staff AugmentationCYBERSECURITY - Virtual CIO / CISO, Cybersecurity and Risk Assessments, Managed Detection & Response (MDR), Incident Response (IR), Endpoint Management, Security Awareness TrainingDISASTER RECOVERY - Disaster Recovery as a Service (DRaaS), Managed Immutable Backup, Business Continuity, Threat DetectionMANAGED & CLOUD SERVICES - MSP & Staff Augmentation, Helpdesk, Desktop as a service (DaaS), Managed Cloud Infrastructure, Cloud Migration and Support, Monitoring and AlertingINFRASTRUCTURE SERVICES – Private/Public/Hybrid Cloud Infrastructure, Data Center & ColocationCARRIER SERVICES – Internet Services (DIA, MPLS, SD WAN etc.)

Pleasanton, Ca

Provided project management and oversight of all operations to ensure that my team exceeded our customers' expectations. I oversaw communication systems installations (Mitel & ShoreTel VoIP), carrier services (AT&T, TelePacific, Comcast, Windstream etc.) and low voltage cable installations (CAT 5e, CAT 6, Fiber, Coax etc.). Established short and long-term business strategies, defined departmental plans, policies, and implemented operating budgets and forecasts. Other responsibilities included cash flow management, inventory control, purchasing, establishing and maintaining relationships with suppliers and subcontractors.

Pleasanton, Ca

Maverick Networks is your single-source communications solution provider, serving small, medium and large enterprises with a full suite of communications equipment and Managed IP telephony solutions. We act as an outsourced voice communication partner to help firms streamline their telecommunications systems, reduce time of management and lower their operating costs.Recent award received by Maverick Networks include:INC 5000 - Fastest Growing Companies Nationwide - 2009 & 2010FAST 50 - Ranked #4 - East Bay Business Times 2008FAST 50 - Ranked #41 - East Bay Business Times 2009FAST 100 - Ranked #10 - Entire Bay Area - SF Business Times 2008

I specialized in technical staffing through Aerotek CM®, a division of Aerotek. I recruited and placed technical professionals in many sectors with a focus on construction management.

Bs Business Management

Activities and Societies: Founding Father of Sigma Pi- Theta Mu Chapter Positions Held: Treasurer, Historian, IFC - Judicial Board

Education record