Andrew Wills Email & Phone Number

Sunshine Coast

Brisbane Australia

An Area Manager, with exemplary people management and leadership skills. I maintained a safe and positive work environment. Extensive experience working in the IT industry. I managed a team of varying size, delivering quality desktop support solutions to customers positioned in the Mining, Manufacturing and Insurance industries. CSC AUSTRALIA, BRISBANE, QUEENSLANDSupervisor Client Support - 2009 – 2015Roles and responsibilities• Performance Management • Managing… Show more An Area Manager, with exemplary people management and leadership skills. I maintained a safe and positive work environment. Extensive experience working in the IT industry. I managed a team of varying size, delivering quality desktop support solutions to customers positioned in the Mining, Manufacturing and Insurance industries. CSC AUSTRALIA, BRISBANE, QUEENSLANDSupervisor Client Support - 2009 – 2015Roles and responsibilities• Performance Management • Managing Personal Development• Staff Recruitment• Staff Training• Service Level Management• Project Planning• Data Analysis• Customer Account Management• Resource Planning• Asset Management Show less

Brisbane, Australia

Customer CommunicationRequest Queue managementOn Call support 24 by 7Development of DocumentationRelocation of Customer's equipmentLeave planningProblem resolution