Dedicated and detail-oriented Support IT and QA Junior professional with a passion for providing exceptional customer support and ensuring product quality. Skilled in customer relationship management (CRM), effective communication, and working with Postman API. I am a fast learner, eager to expand my knowledge and contribute to the success of a dynamic team. With a solid educational background in Information Technology and hands-on experience as a Support Specialist, I am committed to delivering outstanding results and exceeding client expectations.In my current position at the company, I:1)Provide technical support to customers, addressing their inquiries and resolving issues efficiently.2)Serve as a Technical Support Lead, coordinating and guiding a team to deliver exceptional customer service.3)Collaborate with cross-functional teams to troubleshoot and resolve complex technical problems.4)Utilize strong communication skills to ensure effective interactions with customers and internal stakeholders.If you are seeking a motivated and driven Support IT and QA Junior professional, committed to delivering outstanding customer support and contributing to the success of your team, I would welcome the opportunity to discuss how my skills and experience can add value to your organization.