Lead Process Manager
Lead for agile transformation for IT service streamScrum master for "Telecommunications" stream - 15 teams, 150 employees
Feb 2021 - Nov 2021
AeroLeads people directory · profile
Andrey Scherbakov Email & Phone Number
1 work email found
@yandex.ru
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 71%
Location
Moscow, Moscow City, Russian Federation
Who is Andrey Scherbakov? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
AeroLeads shows a work email signal at yandex.ru and a matched LinkedIn profile for Andrey Scherbakov.
Andrey Scherbakov previously worked as Lead Process Manager at Vtb and Block associate Director at Отр 2000. Andrey Scherbakov holds Engineer’S Degree, Electronics Machinery from Moscow State Institute Of Electronics And Mathematics (Technical University).
Company email context
Email format at yandex.ru
This section adds company-level context without repeating Andrey Scherbakov's masked contact details.
*@yandex.ru
68% confidence
AeroLeads found 1 current-domain work email signal for Andrey Scherbakov. Compare company email patterns before reaching out.
Profile bio
About Andrey Scherbakov
Open for new challenges...
Listed skills include Itil, It Strategy, Ms Project, It Service Management, and 40 others.
13 roles
Andrey Scherbakov work experience
A career timeline built from the work history available for this profile.
Block Associate Director
Отр 2000
Management of internal IT support TeamSearch and develop opportunities for improvement if internal IT ServiceDeveloped & implemented IT Service Catalog (+SLA)Implemented new Service Desk (Jira 7 based)
Dec 2018 - Dec 2019
Head Of Promotions Technologies Department
Ile De Beaute
Apr 2016 - Dec 2018
User Services Manager
F.Hoffmann-La Roche
IT end users support through User Services team management (4 subordinates)BudgetingIT training for end users program design and implementation IT involved projects support: - Office reconstruction - Backup solution replacement - File server migration to Google drive & Sharepoint - Sharepoint implementation
Oct 2015 - Mar 2016
Business Analyst (It & Business Support Processes)
Creation of unified IT support model for the Company. (47k+ empl.)ITSM solution selection.Change management & Release management processes implementation.
Nov 2013 - Oct 2015
Service Support Manager
Service Support Manager (2 sites, 7 subordinates, 1500+ users, 2000 requests per week)Projects: - Service Desk system selection & implementation (ITSM/ITAM, software, process). - 1st line IT support outsourcing (call center, registration, 1st line resolution). - Mobile service improvement (in coop. with Purchasing dept.)
Jun 2012 - Jul 2013
It Infrastructure Project Manager
Building of new office (3 floors, 6000sq.m, 450+ wp)
May 2011 - Apr 2012
Head Of It Users Support And Infrastructure Group
Major activities: - Support and delivery of corporate IT services (200+ local & 450+ remote users). - Team management (4-8 subordinates) - In time IT service and IT resources delivery (purchasing management) - In time IT equipment replacement and utilization Major projects/achievements: - Analog PBX (Siemens) to AVAYA migration. - File server restructuring - Successful pass of 2 internal IT audits - Support for large out-of-office meetings (600-900 participants, 1-2 weeks) - Gas fire suppression system implementation (server room) - Support for new business line launch (300+ users in 3 months, office extension for 45 wps.)
Jun 2009 - May 2011
Chief Of Users Support Department (Service Support Manager)
Major Activities: - In time and quality IT service support - Department management (11 subordinates in 2 groups) - Business process design & implementationMajor projects/achievements: - Service Desk system development & implementation. - Department reorganization to support growing business needs.
Jan 2007 - Jun 2009
It Support Engineer
Activities: - End users support (on site) - Remote users support incl. USA users (Seattle, Atlanta). - Reporting to IT manager - Helpdesk coordination (incident registration, tracking)Projects/Achievemnts: - Helpdesk system (sw) improvement
Jun 2001 - Jun 2007
Software Developer
Rusmed
- Development & implementation of Corporate information system (repots module). - Development of custom reports- Development & implementation of visual report constructor application- Development & implementation of electronic ordering system for CIS
Jun 2001 - Apr 2002
It System Administrator
Banks Soft Systems
- IT Infrastructure support (network, servers, Mail System, Files Server, PBX, backup system). - Users IT support (110-150+)
Feb 2001 - Jun 2001
It System Administrator
Итало-Русский Центр
- Users & IT infrastructure support - 1C support
Jul 1999 - Dec 2000
2 education records
Andrey Scherbakov education
Engineer’S Degree, Electronics Machinery
Master Of Business Administration (Mba), Information Technology
Ranepa (The Russian Presidental Academy Of National Economy And Public Administration)
FAQ
Frequently asked questions about Andrey Scherbakov
Quick answers generated from the profile data available on this page.
What is Andrey Scherbakov's email address?
AeroLeads has found 1 work email signal at @yandex.ru for Andrey Scherbakov.
Where is Andrey Scherbakov based?
Andrey Scherbakov is based in Moscow, Moscow City, Russian Federation.
What companies has Andrey Scherbakov worked for?
Andrey Scherbakov has worked for Vtb, Отр 2000, Ile De Beaute, F.Hoffmann-La Roche, and Dixy Group.
How can I contact Andrey Scherbakov?
You can use AeroLeads to view verified contact signals for Andrey Scherbakov, including work email, phone, and LinkedIn data when available.
What schools did Andrey Scherbakov attend?
Andrey Scherbakov holds Engineer’S Degree, Electronics Machinery from Moscow State Institute Of Electronics And Mathematics (Technical University).
What skills is Andrey Scherbakov known for?
Andrey Scherbakov is listed with skills including Itil, It Strategy, Ms Project, It Service Management, Project Management, It Management, Network Administration, and Cross Functional Team Leadership.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Andrey Scherbakov you were looking for.
View similar profiles
