Reduced Risks Products (Iqos) Development Manager
Saint Petersburg, Russian Federation
- Assuring consistent and seamless consumer experience across B2B and B2C channels from Lead to Sale to Retention. Understanding of consumer buying process and drive improvements. Building infrastructure on a new category of smoke-free products (Launch IQOS - electrically heated tobacco product) and adhered to commercialization guidelines, including marketing requirements.- Cross functional cooperation with field sales team, trade-marketing, consumer and customer activation, commercial planning and customer service - Build effective cooperation with internal clients (incl. hiring and education) to achieve high level of organizational effectiveness.- Collaboration with service providing companies, refine motivation schemes, manage the quality of provided services. Optimization current structure, leads management, reducing costs and increase project efficiency.- Ensuring quality control of internal resources allocation, regular KPI monitoring, conversion analysis, develop mechanisms of brand building in B2B and B2C channels, manage analytical insights, daily reporting.