André Smit Email & Phone Number

Cape Town, Wc, Za

Explore the vibrant community of tech enthusiasts at www.carbonite.co.za – South Africa's premier tech classifieds and forum.As a moderator entrusted with maintaining the integrity of our forum, I ensure that our users adhere to our established guidelines while assisting with any forum-related inquiries. Join us in this dynamic space where tech aficionados converge to share insights, seek advice, and indulge in all things tech.

At Printd Creations, I played a crucial role in ensuring seamless operations:• Offered full post-sale support via Whatsapp Business, ensuring clients' order updates.• Swiftly managed orders via uAfrica Portal, ensuring timely and precise client deliveries.• Managed the printing process by loading orders onto printers using PrusaSlicer software.• Handled Shopify management duties to streamline operations and enhance customer experience.My contributions facilitated efficient order processing, enhanced customer satisfaction, and optimized operational workflows within the specialized domain of 3D printing.

Key responsibilities included:• Maintaining store tidiness and presentation standards.• Utilizing persuasive techniques to sell products and services to potential customers effectively• Handling stock control, daily stock orders, and cash reconciliation.• Studying marketing materials and company catalogues to stay updated on product knowledge.• Managing returns, repairs, and customer service issues.• Proficiently using Fincon Accounting software to process sales, credits, and client quotations.Consistently applied strong sales acumen, meticulous inventory management, and adept use of Fincon Accounting to ensure smooth store operations and customer satisfaction.

At Cape Canvasses, I oversaw pivotal aspects of operations:• Managed order processing, emails, and social media content for our Facebook page.• Provided exceptional customer service across multiple channels.• Maintained and updated our WordPress website.• Offered in-store assistance and support to customers.• Handled invoicing and monitored cash flow using Wave Apps CRM software.Contributed adaptability, strong communication, and proactive problem-solving to ensure operational excellence and foster company growth.

Bachelor Of Science (Software Engineering), Information Technology

National Senior Certificate (Nsc)

Subjects: Afrikaans Home Language, English First Additional Language, Life Orientation, Maths, Physical Sciences, Business Studies.