- Responsible for integrating risk evaluation system of a new company's products- Trained newcomers in fraud prevention techniques and risk monitoring tools, ensuring they quickly adapted to team standards.- Proficient in the active use and management of SQL databases, including writing complex queries, optimizing performance, and ensuring data integrity.- Prepared daily, weekly, and monthly reports detailing fraud trends, chargebacks, and payment issues, providing actionable insights for management. This allowed for better control of the business and efficient allocation of work resources to important tasks.- Created instructions and technical documentation. Allowed to increase the speed and quality of work tasks realisation

- Analysis of large volumes of data to identify trends and patterns that may indicate potential risks or vulnerabilities in the system. - Creation of procedures and documentation for detection and prevention of all fraudulent activities aimed at protecting the company and its clients. - Development and implementation of risk management strategies to minimize potential losses and ensure the security of company operations. - Collaboration with internal stakeholders - legal services, financial departments, and other company units to exchange information and work together to improve risk management systems.- Daily checks and proactive measures to determine and eliminate high-risk fraud events on the platform- Processed refunds and voided transactions, ensuring compliance with internal protocols and minimising financial discrepancies.

Activity analysis, identity verification, monitoring of all financial transactions in order to detect potentially dangerous and fraudulent activities. Working closely with internal teams to continuously improve fraud detection and prevention processes.- Conducted daily reviews of transaction flows across various payment methods to identify and investigate potential fraud patterns.- Led in-depth investigations into suspicious activities, leveraging advanced fraud detection techniques to safeguard the company from financial loss.- Collaborated closely with Customer Service and other internal departments to ensure efficient resolution of fraud-related cases and optimise risk management strategies.- Monitored clients accounts and transaction data to detect suspicious activities and prevent potential fraud, with a focus on live sports betting and casino gaming transactions.- Analysed and prevented fraudulent activities related to credit card and alternative payment methods, actively working to mitigate fraud risks across all payment platforms.- Escalated critical issues concerning fraud, Anti-Money Laundering (AML), and Know Your Customer (KYC) procedures to supervisors, ensuring swift resolution and adherence to regulatory standards.- Identified and analysed emerging risk trends using available data sources, providing informed recommendations on complex, high-risk cases.

- Analysis of football matches, construction of odds and accepting bets using "expected goals" (xG) technology- Statistical data collection

- Client communication. Ensuring expectations are aligned, addressing concerns promptly, and delivering solutions that meet their needs- Internal collaboration with other departments- Data analysis. Using appropriate analytical tools and techniques to identify trends, optimise processes, and measure performance

- Managing customer inquiries by email, phone and/or online chat- Cooperating with partners about ongoing or potential sponsorships- Following up directly with customers on their claims