SOFTWARE DEVELOPMENT & BPODevelopment & System Integration• Define business need and determine software solution requirements• Provide the engineering staff and level of expertise• Maintain & support software needsTeam Augmentation• Augment our client engineering bandwidth with teams in the same time zone• Tackle new developments or maintain existing applications• Leverage stable long-term teams of flexible sizeConsulting Projects• eCommerce Software architecture• Process workflow and cost analysis

3PL Logistics Contractor for DHL Express & Amazon Logistics in the US, the company is responsible for picking up and delivering Express parcels in the Southeast US. The network averaged 700 vehicles and 55,000 packages per day.Responsibilities and Accomplishments:o Responsible for bidding and negotiating existing and new contracts with DHL and Amazono In charge of developing the Operational financial Budget for both DHL and Amazon’s contracts o Developed and implemented an in house Enterprise Resources Planning System (ERP) that integrates the different departments of the company, standardizing and centralizing the general information of the organization into a single system.o Responsible for setting objectives (KPIs) and action plans.

VENTURE CAPITALSociety formed by three partners, specialized in searching for, assessing and developing new franchises in Colombia.o Developed financial analyses and market penetration strategies, also secured potential investors in Colombia and abroado Attended business and investment fairs in Colombia and internationally, succeeding at evaluating, quoting and comparing business opportunitieso The greatest achievement is having negotiated with BW Buffalo Wings the master franchise for the city of Cali. Originally from El Salvador, BW has twenty restaurants in Central America and fifteen in Colombiao In charge of daily operations of the franchise, such as: procurement, accounting and finance.o Created and developed sales, advertising and marketing strategies which led to a 10% growth of annual sales.

REGIONAL OFFICE• In charge of applying corporate policies to 27 service centers in Florida, Puerto Rico and the Virgin Islands – The regional network moved 200,000 packages and 1,200 routes per day.• In charge of assessing, approving and implementing all changes related to the air and ground transportation networks, based on capacity, schedules, costs and seasons of the year• Along with the Financial Department, developed the yearly budget, created projections for the parcel volume movement, determined staff, vehicles and equipment requirements and designed the work areas

CORPORATE OFFICE• Developed a daily projections system of parcel delivery and pickup volumes for all the service centers in the USA (331 service stations) and Latin America (105 service stations), as well as for the air consolidation centers (five airports in the USA)• Created a best practices manual for diurnal and nocturnal operations, which included work methods, standards and times.• Implemented a webpage on the corporate intranet, which can be accessed by every manager in the US and Latin America service centers.• Established an internship program between DHL Express and the Department of Industrial Engineering of the University of Miami.

INDUSTRIAL ENGINEER• In compliance with company policies, for one year I was transferred through its different departments, being trained in operating methods and procedures, processes optimization, costs reduction, as well as distribution of spaces, equipment and supplies• Trained in land and air operations in the main distribution centers and airports in the USA

PROCES ENGINEER• Created projections of the daily processed mail volume to determine the personnel and equipment requirements• Led time studying projects and best practices programs• Contributed to the improvement of the operations personnel productivity and efficiency by creating work manuals, developing standards, performing audits and giving feedback to the staff

QUALITY ENGINEER• Analyzed the efficiency of the mail flow process through the plant and synchronized the supply chain• Led the implementation, maintenance and review of ISO 9002 quality and continuous improvement norms