Analytical and tech-savvy professional with extensive experience in IT project management, IT consulting, networking, Voice over IP (VoIP), and. Solid history of success in creating and maintaining enterprise and facility network infrastructures and delivering operational support for enterprise deployment of networking telecommunications systems. Proven track record of leading technical projects from start to finish, preparing strategic plans/control structures for projects, and ensuring successful delivery on-time and within budget. Passionate leader with expertise in training, mentoring, and directing technical teams to achieve shared visions and goals. Adept at managing all aspects of major change programs, building business operating models and CRM and ERP solutions and implementing processes, tools, metrics, initiatives, and technologies to improve operations of organization.