Andrés Serna

Andrés Serna Email and Phone Number

Service Desk Analyst @ Auxis
Barranquilla, CO
Andrés Serna's Location
Barranquilla, Atlántico, Colombia, Colombia
About Andrés Serna

Andrés Serna is a Service Desk Analyst at Auxis.

Andrés Serna's Current Company Details
Auxis

Auxis

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Service Desk Analyst
Barranquilla, CO
Website:
auxis.com
Employees:
1214
Andrés Serna Work Experience Details
  • Auxis
    Service Desk Analyst
    Auxis
    Barranquilla, Co
    View
  • Op360 (Officepartners360)
    Intake Specialist
    Op360 (Officepartners360) Oct 2023 - Aug 2024
    Barranquilla, Atlántico, Colombia
    Law firm intake specialist. Legal consulting.Inbound and outbound calls, gather information from potential clients, schedule teleconferences, back-office tasks and data entry.
    View
  • Solvo Global
    Service Dispatcher
    Solvo Global Feb 2023 - Sep 2023
    Barranquilla, Atlántico, Colombia
    Tier 1. Roadside assistance service dispatcher. Search service providers for active cases, negotiate job rates and dispatch tow trucks. outbound calls.
    View
  • Quantica Bpo
    Customer Service Representative
    Quantica Bpo Nov 2022 - Jan 2023
    Barranquilla, Atlántico, Colombia
    Tier 1. Mobile provider customer service inbound calls.
    View
  • Empire Global Call Center
    Authorizations Specialist
    Empire Global Call Center Feb 2022 - Nov 2022
    Barranquilla, Atlántico, Colombia
    Tier 2. Authorizations department representative for Amazon Home Warranty US. Emails, inbound and outbound calls. Receive, submit and analyze technicians diagnosis for our customers appliances and home systems. Provide approval for claims based on information from vendors.
    View
  • Atlantic International Bpo
    Call Center Support Representative
    Atlantic International Bpo Jul 2020 - Feb 2022
    Barranquilla, Atlántico, Colombia
    Acer, computers technical support.
    View
  • Merecumbe Hotel En Santa Marta
    Receptionist
    Merecumbe Hotel En Santa Marta Mar 2016 - Dec 2016
    Santa Marta, Magdalena, Colombia
    EcoHotel receptionist. Receive our guests, check-in/out and show installations.
    View

Andrés Serna Education Details

Frequently Asked Questions about Andrés Serna

What company does Andrés Serna work for?

Andrés Serna works for Auxis

What is Andrés Serna's role at the current company?

Andrés Serna's current role is Service Desk Analyst.

What schools did Andrés Serna attend?

Andrés Serna attended Universidad Libre ®, Alianza Canadiense Barranquilla, Universidad Del Norte.

Who are Andrés Serna's colleagues?

Andrés Serna's colleagues are Sylvia Figueroa, Raul Rodriguez, Adrián Mata, Jonathan Medina Herrera, Sebastian Camilo Barros Moreno, Susana Ramirez Valerio 🇨🇷, Jason Rodriguez Granados.

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