Andrey Stepanenko Email & Phone Number

Porto, Portugal

In charge of all Immigration Related Matters, Passengers Embarkation documentation,Vessel Clearance, Passengers Departure and Arrival Manifests, Communication withport Agents in all Ships Hotel related Matters and ensuring proper communication flowas per Company Procedures.

Porto, Portugal

The Asst. Crew Administrator is reporting directly to the Human ResourcesManager and is responsible for the efficient running of the HR Office with regardsto all aspects. The Asst. Crew Administrator is a support function to the CrewAdministrator to ensure completion of Contracts, STCW Certificates and CrewAccounts as well as other administrative tasks in the HR Office

Audit daily transactions in RESCO. Monitoring all passengers/system accounts and receipts. Liaising with all departments on any discrepancies.Process credit card authorizations within 24 hours of Passengers embarkation, communication with guests on corrective action.Monitoring open cash balances and ensuring that all non-credit card accounts are settled prior to guest disembarkation in accordance with the financial procedure.Responsibility for nightly casino count. Responding to any After-Travel account queries.Overseeing all hotel areas during the night hours, ensuring regular operation and handling of any issues that occur. Supervise guest relations desk at night.

Preparation of documentation for Arrival and Departure port Immigration & Customs clearance of the vessel.Communication between the ship & shore-side parties relevant to ship’s clearance and any passenger & crew movements.Uploading of the ship’s manifests into the CARICOM and other similar immigration systems.Assistance to Crew Purser with crew movements and preparation of any relevant documentation.

Almaty, Kazakhstan

Timely preparation of response letters to requests from authorized authorities and second-tier banks.Timely fulfillment of the requirements, i.e. collection orders, payment requests, orders to suspenddebittransactions, arrests, as well as reviews on them and other requirements of authorized authorities.

Almaty, Kazakhstan

Advising companies on tax matters.Checking the activities of companies to determine the volume of tax risks.Analysis of agreements regarding compliance with tax legislation and their impact on the volume ofTax payments.

Karaganda, Karaganda Region, Kazakhstan

Provision of information services to customers, products of the Bank; consultations on all issuesarising from customer issues with in its competence.Opening of current accounts and savings, making transfers in national and foreign currency, formationof customer files and sale of banking products.