Andy Bailey Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Leading AT&T's Connected Learning Center program. As part of our companywide $2 billion commitment from 2021 to 2023 to address the digital divide, we launched AT&T Connected Learning to invest in connectivity and technology, digital literacy, and education solutions to help today’s learners succeed inside and outside of the classroom. AT&T Connected Learning Centers are found in facilities operated by local community organizations and will provide underserved students and families with free access to the internet, computers, and educational resources.

Englewood, Co

Responsible for AT&T Corporate Social Responsibility delivering humanitarian response to disasters. Created program in and have established protocols for how the company leads in response and long term recovery following disasters. Developed and maintain relationships with NGO's active in this space to deliver grants to support and drive community engagement opportunities for AT&T employees. Also Leading AT&T's CSR Recognition and Appreciation programs including The Civic 50, Presidents Volunteer Service Award, and AT&T Community Impact Award.

Englewood, Co

Lead the AT&T Community Engagement volunteer program across a 15-state region, extending the impact of AT&T’s Corporate Social Responsibility work and driving employee engagement. Responsible for delivering results for over 50,000 employees in California, Washington, Colorado, Nevada, Idaho, Montana, Oregon, Iowa, Alaska, Hawaii, Utah, Nebraska, North Dakota, South Dakota and Wyoming. My primary goals were to develop a culture of volunteerism in key cities; LA, Seattle, San Francisco, San Diego, Denver and Salt Lake. Through my efforts, I increased new employee volunteer hours by 57% to and overall volunteer hours by 21% over last year through outreach, education and building employee awareness of Community Engagement at AT&T. I focused on activating employees at the local level by delivering new and innovative large-scale, high-profile volunteer events across my region. We developed and executed programs that brought employees from our many business units together to impact the communities where they work and live.Collaboration with internal and external stakeholders is key to my success, and I quickly developed strong relationships within AT&T External Affairs/Public Affairs, Corporate Communications, and nonprofit organizations at the national and local levels.

Englewood, Co

Responsible for assisting AT&T managers and supervisors with developing their individual skills pivot plans and guiding their transformational journey towards 2020. I collaborated with Business Units across the company to ensure they have the knowledge base to provide each manager with the tools and they need. My expectation was to deliver an exceptional customer experience and as a result, earned a client ENPS score of 97%.

Englewood, Colorado

Led initiatives for SVP AT&T Field Services organization. Led alignment initiatives post DIRECTV merger. Created and delivered on boarding communication throughout organization. Developed and executed Pay Rate conversion plan that impacted the over 5,000 DIRECTV Field Services employee base. Lead Focus Group sessions and subsequent action planning for the TSC and ISS organizations. Chosen to lead the Culture Pillar for the Denver Collaboration Zone and have lead the Culture Series kickoff events. Lead Denver area Junior Achievement Bowl-A-Thon fundraising efforts that resulted in a record number of participants (255) and donations ($90k).

Greater Denver Area

Led DIRECTV enterprise Employee Recognition and Appreciation programs (25k FTE) along with Corporate Citizenship initiatives for Call Center and Field Services employees (10k FTE). Promoted to build a value-add and aligned Recognition, Events, and Corporate Citizenship experience for clients across DIRECTV. Lead all DIRECTV Appreciation and Recognition programs for 20k employees. With support of DTV CSR Director and team, lead CSR initiatives for Customer Care and Field Services organizations (10k FTE and $1.5 mil. budget) and achieved triple-digit growth in the number of volunteer hours. Developed team members to achieve new levels of subject matter expertise, increased role and responsibilities, and added four new team members to a total of 13 across 6 locations. The team earned employee engagement accolades highlighted by Denver being name a Top Workplace by the Denver Post for three years in a row. Centers in Missoula, MT; Boise, ID; and Huntsville, AL have also earned similar honors. Established commitment from leadership to develop community relationships with STEM non-profit organizations leading to an increase of over 100% in employee volunteerism across the Customer Care organization. Leadership resulted in recognition from community partners including named as top partner by Junior Achievement in the Boise and Rocky Mountain markets, RAFT Colorado Volunteer Partner of the Year, and Volunteer of the Year by City of Tulsa.

Englewood, Co

Hired to build employee appreciation and recognition program at DIRECTV's newest call center in Englewood, CO. Created and implemented programs for 500 hc call center that delivered a great place to work culture for employees. DIRECTV was recognized as a Denver Top Place to Work from 2013-2015.

Englewood, Co

Hired to build employee appreciation and recognition program at DIRECTV's newest call center in Englewood, CO. Created and implemented programs for 500 hc call center that delivered a great place to work culture for employees. DIRECTV was recognized as a Denver Top Place to Work from 2013-2015.

Greater Denver Area

Bs, History, Secondary Education And Teaching

Education record

Activities and Societies: Phi Gamma Delta, William Jewell Football