Andy Best Email & Phone Number

Edinburgh, Scotland, United Kingdom

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Edinburgh, United Kingdom

* Provide first-class customer service across all supported platforms to ensure the integrity and availability of the data is maintained at all times.* Provide subject matter expert input to requirements, design, testing and implementation of any new Core systems and processes, including those in the Mainframe DB2 or Business Objects environments.* Leading team member to undertake User Acceptance Testing and business owner sign-off new product releases and project enhancements.* Provide support across the immediate and wider team for major change programmes including:a) FinRep Regulatory reportingb) GMS 3.1 Upgrade projectc) Williams & Glyn Divestment programme* Strong stakeholder management skills across Finance, Group Treasury and Technology Services to ensure that any system changes are fit-for-purpose and introduced in a controlled, co-ordinated manner.* Provide SME representation on governance forums which impact UKBMIS and other key reporting systems supported by the Core Systems Team. * Demonstrate and encourage continuous improvement behaviours to ensure all documentation and processes are current, relevant and in accordance with agreed standards.

Edinburgh, United Kingdom

* Extensive experience using the Cognos Business Intelligence reporting tool to provide end-to-end monthly BAU support for the Ulster Bank, Corporate Banking Division. *Provide fit-for-purpose performance based Income and Margin data for the Ulster Finance Community and circa 600 Relationship Managers. * Provide additional support across the team to assist with other supported systems/ platforms (UKBMIS, Ingot Securitisation, PRIMA, PARRITY) and monthly reporting for other stakeholders outside of Global Finance Services.* Core Systems team Disaster Recovery testing representative, and also for wider Group Finance community.

Newcastle Upon Tyne, United Kingdom

* Provide 1st and 2nd Tier Technical Support for 7,000+ Excel Support and 95,000+ Sage Accounts customers, to enable them to get the most from their product(s).* A key contributor to the design, implementation and testing of reports and templates to either meet individual customer requirements or for commercial release. * Undertake User Acceptance Testing (UAT) projects, to include the Sage Help & Support website and Sage 50 Accounts 2008 product release. * Member of the 2007/08 Payroll Year End Update UAT team.* Seconded role as Management Information Analyst to produce management information statistics, using MS Excel and Crystal Reporting, where appropriate.

Hemel Hempstead, United Kingdom

* Utilise the MS Excel based Hyperion Essbase Reporting package to ensure over 600 users reporting requirements are clearly defined, understood and delivered. * Key contact within the team at month end to ensure the system driven and dependant processes operated effectively.* Ensured the effective implementation, management and integrity of the Control file process, to support the Business Units and Central Finance community alike.* Contributor to the successful implementation and delivery of the in-house PERFORM Financial Management system.

Hemel Hempstead, United Kingdom

* Provided quality financial services to those units supported (CFO, CEO, HR), whilst being a pro-active member of the Central Reporting team. * End-to-end reconciliation and production of monthly reports, forecast and budget management, maintain systems integrity and financial control.* Test representative within Retail Central Finance for the new reporting package 'MicroStrategy'.

Bachelor'S Degree, Bsc (Hons) Computing, First Class Honours

Btec Hnc / Hnd Computing For Business, Distinction

Education record