Andy Birch Email & Phone Number

Worthing, England, United Kingdom

Godalming, Surrey, United Kingdom

Horsham, West Sussex, United Kingdom

Showroom Consultant

Burgess Hill, West Sussex, United Kingdom

Rochester, United Kingdom

Italian Tile Manufacturer

Building relationships with over 125 clients covering Kent, Sussex and Surrey, dealing with house builders/developers such as Berkeley Homes, Thakeham Homes.Identifying and recommending suitable products for their specific projectsAssisting Interior Designers with their requirements and on some occasions Architects Identify and develop potential new Business for Trade customers and Developers/Construction companiesAchieve and improving on set sales targets (annual targets between 450 to 500k)  Using extensive Bathroom product knowledge gained over a period of approximately 14 yearsPromoting/Selling Noken Sanitary ware, Brassware, Systempool, Gamadecor Furniture and all Porcelanosa Tiles, selling Grouts & Adhesives, Profiles, Underfloor heating from our Butech factory. Undertake all aspects of Account ManagementOrganise and manage customer visits to factory in Spain together with tourDealing with customer care issues such as bad shading of tiles from production and arranging to visit site where necessary to collate information when requiredAttend ad-hoc events to promote services and products i.e. kitchen sales, annual garage sales at Head Office all of which are outside of normal working hoursProvision of excellent customer service together with communication and organizational skillsUndertake annual training to keep product knowledge up to dateKeeping CRM system up to date, together with Pipeline which assists with the meeting of annual targets/projectsUsing PMS (Ordering system) to create orders for customers

Croydon, United Kingdom

Building relationships with 45 clients covering Kent, Sussex and SurreyIdentify and develop potential new businessMeet and improve on sales targetsDesign & Creation of Display Panels for tile stands and room settings within Retail showrooms and shopsPromoting/Selling Noken Sanitary ware, Brassware, Systempool, Gamadecor Furniture and advising the Retailers what are the best products to display, also selling Grouts & Adhesives, Profiles which are produced from our Butech factorySetting up promotions and sales Manage merchandiserUndertake all aspects of Account ManagementOrganise and manage customer visits to factory in Spain together with toursIncrease turnover in retail showroomsResolving Customer problems with stock, payments, boards etc.To look after the retailers delivering up to date brochures and literature and up to date price lists when required and checking sales orders from start to finishChecking the deliveries are on time also advising the retailer which tiles are the best for displayLetting the retailer know how they are doing with sales figures every month or like for like on the year

Hove

Responsible for all Retail sales and AdministrationReviewed & Implemented new layouts to attract new businessIntroduce Duravit Sanitary ware to Managing Directors suggesting within the showroom what the key selling products areAssisting with the design of the display areasAble to use extensive knowledge of Sanitary ware productsConsulting with customers and making recommendationsManage warehouse and staffOrganise delivery schedules to meet customer demandsAdhere to sales targets and increase business turnover

Provision of Excellent Customer ServiceDemonstrating flexibility and adaptability in working for a family run bathroom specialist showroom undertaking a variety of Sanitary ware companies approx. 10, Brassware companies approx. 8, Shower enclosure companies approx. 9, furniture companies approx. 8 Independent Bath companies approx. 3 and a variety of accessory companies on a daily basis Consulting with customers and making recommendationsPlanning and designing bathrooms Opportunity of being personally invited to Villeroy & Boch in Metlach near Luxemboug, Jacuzzi at Newcastle under lyme Staffordshire and Utopia Furniture based in Woverhampton

Provision of Excellent Customer ServiceMulti skilled in various departmentsMeeting objectives and targets setManaging a team of 12-15 staff in a thriving store under pressure to achieve a high performing departmentOrganising and Prioritising team and own workloadsLeading and motivating staff