- Managed shift scheduling to ensure alignment with team members' availability and avoid conflicts.- Compiled weekly payroll reports, verified the accuracy of staff hours, and coordinated with the accountant for payslip generation, ensuring adherence to deadlines for timely and accurate payment processing.- Processed orders and transactions, including handling card and cash payments and providing exact change when needed.- Prepared and verified orders for delivery or pickup… Show more - Managed shift scheduling to ensure alignment with team members' availability and avoid conflicts.- Compiled weekly payroll reports, verified the accuracy of staff hours, and coordinated with the accountant for payslip generation, ensuring adherence to deadlines for timely and accurate payment processing.- Processed orders and transactions, including handling card and cash payments and providing exact change when needed.- Prepared and verified orders for delivery or pickup, ensuring accuracy and completeness.- Responded to phone inquiries and orders with professionalism, confirming contact details and delivery addresses.- Welcomed and seated customers, took and processed orders, and provided dietary recommendations as needed.- Addressed and resolved customer conflicts and complaints with professionalism and efficiency, ensuring a positive resolution and maintaining high customer satisfaction.- Trained staff on the use of the POS system, proper packing techniques, and dish preparation procedures to ensure efficient service and high-quality customer experience.- Managed a team of 4 during peak hours, allocating positions and tasks to ensure smooth operations and high levels of customer satisfaction. Show less