Andy Cole Email & Phone Number

Bristol, United Kingdom

• Responsible for the development and communication of test strategies for various projects. Ensuring key milestones and deliverables are clearly understood and agreed by all stakeholders.
• Produce Test Engagement Packs, Master Test Plans, Detailed Test Plans, Test Phase Outcome Reports and Test Exit Reports.
• Working with suppliers on procurement and proof of concept of new tests tools and environments.
• Maintaining and developing web and Citrix scripts in LoadRunner and… Show more
• Maintaining and developing web and Citrix scripts in LoadRunner and StressTester for performance testing, executing scenarios, analysis of results and production of test outcome reports based on benchmarks and.
• Actively participating in Gateway meetings to assess entry/exit criteria.

Bristol, United Kingdom

• As a member of an Agile Scrum team sprinting every two weeks, responsible for testing JLT’s employee benefits web application BenPal, my duties included:
• Collaboration with product owner, business analysts, developers and testers in both the UK and India.
• Participating in team grooming sessions, daily stand ups and retrospectives.
• Performing static analysis on user stories.
• Creating test strategies, test cases and test data.
• Manual execution of system, system… Show more As a member of an Agile Scrum team sprinting every two weeks, responsible for testing JLT’s employee benefits web application BenPal, my duties included:

• As part of the testing team my duties include:
• Production of test plans, test cases and formulating test strategies
• Estimate and schedule testing effort needed and matching with actual time and resources available.
• Collaborating with business analysts, developers and other testers to review requirements and extract test conditions, create test cases and influence testability.
• Execution of tests and checking expected results of applications and web services developed in… Show more As part of the testing team my duties include:
• Execution of tests and checking expected results of applications and web services developed in VB.NET, using client-server architecture, running on all current Microsoft Windows Operating Systems and Microsoft SQL.

Bristol, United Kingdom

• Testing and developing Avon Data Systems Property Management Systems, Electronic Point of Sale and Conference Management Software applications.
• Creating and documenting test plans and test cases for automated and manual testing.
• Performing System, Regression, Black Box and Exploratory Testing.
• Organising and planning development timescale for software releases using Microsoft Project Professional.
• Researching and documenting user requirements for new projects.
• Trouble… Show more

Bristol, United Kingdom

• Installing and configuring Avon Data Systems software products throughout the UK and Ireland.
• Training customers, Application Support Technicians, Installation Engineers and Sales Team on Avon Data Systems applications.
• Configuration and installation of desktop computers, servers, networks, switches, routers, wireless access points, EPOS terminals cabling and printers.
• Installing and setting up a variety of software including MS Office, PC Anywhere, Microsoft Windows Operating… Show more
• Installing and setting up a variety of software including MS Office, PC Anywhere, Microsoft Windows Operating Systems and various email and anti-virus solutions.
• Working as part of the Technical Support Team manning the support telephone line, during and out of office hours.

Sunderland, United Kingdom

• Delivered technical support for Lecturers, Support Technicians and Students.
• Responsible for maintenance, rollout and troubleshooting of PC and Apple Mac computers and laptops.
• Systems Administration – Maintaining Windows 2000/2003, Apple Macintosh and UNIX servers, creating users and email accounts.AchievementDesigned journalism computer systems and suites in a new multi-million pound media.
• Systems Administration – Maintaining Windows 2000/2003, Apple Macintosh and UNIX servers, creating users and email accounts.AchievementDesigned journalism computer systems and suites in a new multi-million pound media.

Bristol, United Kingdom

• IT Support Technician
• Provided technical support to user’s onsite and offsite, over the phone and call-out.
• Roll out, installations and maintenance of new servers, PC, Apple Macintosh computers and peripherals.
• Identify and diagnose computer faults and abnormalities.
• Evaluate and consult on IT issues with management and third party users.
• Assist in the development and maintenance of the technical infrastructure including VPN, TCP/IP networks and telephone… Show more IT Support Technician