Andy Dhanpaul Email & Phone Number

Toronto, Ontario, Canada

• Cross-Functional Collaboration: Partner with engineering, legal, product, and risk strategy teams to build fundamental framework of risk teams from 2 to 25 members to identify, assess, and mitigate risk within the.
• Identify Areas for Improvement: Conducting a thorough analysis of our existing procedures and workflows to maximize efficiency. This includes gathering feedback from team members, reviewing performance metrics, and.
• Standardizing Procedures: Develop standardized procedures and documentation to ensure consistency and clarity in our workflows. This included creating step-by-step guides, checklists, and templates that employees could.
• Audit Support: Collaborate with auditors by providing documentation and evidence of our transaction monitoring efforts and providing a walk-through of our AML tools such as Alessa and GIACT. This includes maintaining.
• Defining and Updating Rules: Update the rules and parameters used by the monitoring systems. This involves setting thresholds for transaction amounts, frequencies, and patterns that could indicate suspicious behavior..
• Monitoring and Reporting Trends: Analyze the submitted SARs to identify any emerging trends or patterns in suspicious activities and if required escalating with dispute teams to understand new trends.

Toronto, Ontario, Canada

• Conduct customer due diligence (CDD) and enhanced due diligence (EDD) at time of onboarding as well as ongoing monitoring for customers. Experience with legal entity CDD and EDD preferred.
• Protect Wave and our customers by ensuring all activity adheres to the PATRIOT Act, OFAC compliance, Bank Secrecy Act and internal Anti Money Laundering programs to ensure compliance with applicable internal policies.
• Complete quality assurance review of completed suspicious activity, high risk customer, and fraud related alerts and investigations.
• Identify complexity of ultimate beneficial ownership (UBO) and verification with account relationships.

Toronto, Canada Area

• Analyzing credit risk of small business clients to determine lending capabilities as a fraud specialist for TD Bank
• Identify current fraud trends and discussing them with the analytical team to highlight fraudulent techniques and mitigate risk
• Proactively monitor small business account activity including transaction level detail to identify fraudulent acts
• Deliver empathetic service to fraud victims with complex transactions related to financial products with the aim to provide complete and compliant solutions
• Utilize rule-based fraud detection tools to identify high risk fraud customers and reject suspicious transactions
• Work through cases in their detection system in a quick and effective manner to mitigate risk and loss to the bank

Toronto, Canada Area

• Advised and recommended most suited products and services for customers based on their needs
• Enhanced the customer experience by troubleshooting and resolving technical issues
• Demonstrate high degrees of leadership and decision-making skills within sales department