Andy Gillis Email & Phone Number

- Conducts operations and program analytics for overall privacy program to support process changes; tracking customer engagement and providing business recommendations to streamline processes and make changes to better support customers.- Responds to 80+ customer inquiries on a weekly basis; go-to privacy expert acting as resourceful self-guided problem.

- Generated weekly and monthly data analytic reports in Microsoft Excel; presented analytic findings to the team and made data-driven recommendations to support business workflow. - Investigated 30+ privacy incidents on a weekly basis, assessing potential harms and impact to individuals involved.- Actively engaged with various stakeholders to solve complex.

- Managed a high-volume emergency phone line, taking 125+ calls daily and tracking wildfire reports in Customer Relationship Management (CRM) software. - Strategized and implemented ideas to improve operational processes for internal reporting line, increasing employee response rate by 10% and enabled team members to answer emergency calls with increased.

Vancouver, British Columbia, Canada

FLIK is a platform & community hub connecting female leaders and female learners across the world via meaningful apprenticeships. Leaders get helping hands on their businesses and students gain career-relevant experience, skills training, and mentorship. We're on a mission to advance women's economic participation and accelerate women-led ventures.

- Coordinated emergency response to wildfires throughout the province on 3-person Initial Attack crew. - Partnered with 100+ personnel on large scale wildfires including aviation staff, contract crews, and provincial firefighters. - Conducted daily safety meetings, reviewed objectives with crew members, and finalized wildfire incident reports.