Andy Greatbatch Email & Phone Number
Who is Andy Greatbatch? Overview
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Andy Greatbatch is listed as Senior Manager at The Open University, based in Nottinghamshire, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andy Greatbatch.
Andy Greatbatch previously worked as World Travel at Career Break and Customer Contact Manager at Severn Trent Water. Andy Greatbatch holds Ba (Hons), Business Administration And Management, General, 2:2 from The University Of Wolverhampton.
Email format at The Open University
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About Andy Greatbatch
An experienced Customer Services management professional with over 17 years experience in the Utilities industry. Now working in the Higher Education sector.Extensive experience of leading large teams across multiple sites and taking responsibility for both customer contact and customer support business activity.
Listed skills include Stakeholder Management, Change Management, Call Center, Business Process Improvement, and 14 others.
Andy Greatbatch's current company
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Andy Greatbatch work experience
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Senior Manager
CurrentMember of the senior management team for Student Recruitment and Fees. Overall responsibility for the operational performance of the Nottingham Student Recruitment team (circa 80 FTE). Work collaboratively with other Student Recruitment and Fees centres in Manchester and Milton Keynes respectively. Valued contributor to the future strategic vision of the.
World Travel
Customer Contact Manager
This role was focussed on delivering excellent customer service, whilst ensuring appropriate business controls were in place and regulatory obligations met. I was also responsible for providing inspirational leadership, coaching and development to all customer contact staff. I led a culture of continuous improvement focussed upon customer experience.
Customer Relations Manager
Operationally managed 85 Customer Services staff, encompassing front office (call centre) and back office (customer correspondence via email, letter etc) activities. Deputised for Senior Management when required.Responsible for the delivery of company Key Performance Indicators (KPI's) in relation to telephony performance, complaints resolution, written.
Andy Greatbatch education
Frequently asked questions about Andy Greatbatch
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What company does Andy Greatbatch work for?
Andy Greatbatch works for The Open University.
What is Andy Greatbatch's role at The Open University?
Andy Greatbatch is listed as Senior Manager at The Open University.
Where is Andy Greatbatch based?
Andy Greatbatch is based in Nottinghamshire, England, United Kingdom while working with The Open University.
What companies has Andy Greatbatch worked for?
Andy Greatbatch has worked for The Open University, Career Break, and Severn Trent Water.
How can I contact Andy Greatbatch?
You can use AeroLeads to view verified contact signals for Andy Greatbatch at The Open University, including work email, phone, and LinkedIn data when available.
What schools did Andy Greatbatch attend?
Andy Greatbatch holds Ba (Hons), Business Administration And Management, General, 2:2 from The University Of Wolverhampton.
What skills is Andy Greatbatch known for?
Andy Greatbatch is listed with skills including Stakeholder Management, Change Management, Call Center, Business Process Improvement, Process Improvement, Service Delivery, Customer Experience, and Performance Management.
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