Lead expert and key change agent for global bid management processes, systems and tools. Own, maintain, simplify and continuously improve bidding processes and best practices, to achieve a common and consistent global approach which improves user experience and meets stakeholder requirements and BT commercial objectives. Ensure process integrity, influence and proactively drive process change and deployment across organisational and geographic boundaries. Optimise process, identify and resolve any gaps to mitigate risk. Proactively recommend enhancements, plan and manage their deployment globally to a single consistent standard, and measure their impact. Provide guidance and training on bid processes and best practices globally. Own bid quality and assurance procedures, driving quality KPIs. Own relationship with internal / external audit and governance functions, translating audit findings and lessons learnt into workable process enhancements. Own bid governance relationship with sales, finance, legal, technical and delivery teams, influencing change and driving best practice.

Responsible for the effective leadership, performance management and coaching of a team of Bid Managers located in Budapest. Oversaw expansion of team from 12 - 24, including recruitment selection, onboarding and training. Increased team KPIs in all areas. Improved all stakeholder relationships and significantly improved team utilisation, ROI, perception and win rate.

Responsible for the effective performance management and coaching of a team of 6 UK senior bid managers. Defined and implemented UK bid management best practice in terms of sales engagement and value add to our internal clients and success criteria via defined KPIs.

Global qualification SME. Developed and implemented rigorous bid cost tracking procedures resulting in 30% cost reduction in first year. Introduced strategic deal calendar to highlight and prioritise all high value/ strategically important global 180+ day pipeline opportunities. Devised and implemented a single standard online global qualification tool to highlight bid RAG health status in key areas. Responsibility for effective bid demand management, optimised pipeline, prioritisation, resourcing and cost management for all complex bids globally. Led a global forum to identify and prioritise strategic 30/60/90 day pipeline opportunities ensuring that key resources were available to support.

Led and won global transformational bids delivering profitable revenue in excess of £3.2 billion. Bid win rate always in excess of 66%. Lead bid manager for various UK / global sales channels. Additional team leading responsibilities included effective coaching and performance management of a team of 7 UK senior bid managers.