Andy Guerra

Andy Guerra Email and Phone Number

Project Manager at TSS @ Total Site Solutions
round rock, texas, united states
Andy Guerra's Location
Round Rock, Texas, United States, United States
Andy Guerra's Contact Details

Andy Guerra personal email

n/a
About Andy Guerra

Highly motivated, process-driven leader offering 24+ years of experience in program/project management, service program management, account management and support. Recognized as a hands-on expert in building relationships across organizations and management with a track record of creating results through cross-functional relationships in a matrixed environment. Known for excellence in operations impacting critical business functions with focus on agility and superior customer service. Commended for being solutions-driven with a broad knowledge and expertise in global enterprise program lifecycle leadership.

Andy Guerra's Current Company Details
Total Site Solutions

Total Site Solutions

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Project Manager at TSS
round rock, texas, united states
Website:
totalsitesolutions.com
Employees:
89
Andy Guerra Work Experience Details
  • Total Site Solutions
    Project Manager
    Total Site Solutions May 2024 - Present
    Round Rock, Texas, United States
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  • Entegris
    Program Manager
    Entegris Apr 2022 - Jan 2023
    Burnet, Texas, United States
    Program Manage and provide support for Entegris teams Partner with senior management, business unit, procurement, engineering, quality, factory, logistics and other teams as required Work with the Product Management team on projects, escalations, and tasks Lead teams through the project lifecycle process for assigned projects Generate schedules, charters, action trackers, and any additional documentation required for projectsCoordinate and facilitate meetings for assigned projectsEnsure projects are on time and progress as expected Create, release, monitor, and approve requisitions in SAP for chemistries and hardwareFollow up with internal and external teams for open items through resolution
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  • Dell Emc
    Project Analyst
    Dell Emc Apr 2018 - Nov 2021
    Round Rock, Tx
    Provide project management and coordination support for Dell and Dell EMC teams Serve as the first point of contact for escalated and/or high visibility orders and issuesTrack and communicate status of orders through deliveryFacilitate meetings to communicate status of high visibility orders and drive action items Ensure order completion through coordination with related Dell and Dell EMC teamsManage final configuration and solutions to ensure roll out per customer requirementsCoordinate lead-time tracking with US/EMEA Supply chain and commodity buyers Generate reports detailing status of current and/or historic orders Proactively follow up on open items through completion
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  • Cisco
    Cloud Management Services Program Manager At Cisco
    Cisco May 2014 - Nov 2015
    Austin, Texas Area
    Lead internal and external teamsCoordinate and Project Manage tracks spanning across internal/external teamsCreate and update project plans for clients as requiredParticipate and initiate meetings across internals/external/Senior Leadership teamsInitiate required reports/documentation in support of assigned projectsCustomer Point of Contact for assigned accountsLiaison for customer and internal teams
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  • Dell
    Services Program Manager
    Dell 2003 - Jun 2012
    Round Rock, Tx
    Work on complex problems Responsible for large sized projects and significant components of multiple projectsDetermine impact to multiple functions or processesIn-depth evaluation of various factorsWork with cross-functional stakeholdersStrong organizational, planning and priority setting skillsAbility to communicate clearly and multi-task in a dynamic environmentTake initiative, lead large project teams and manage daily workflow Demonstrate attentiveness to quality and productivityLead across functions, communicate clearly and present at executive levelsUse defined framework such as business improvement processExercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining resultsFocal point for all aspects of service on NPI (new product introduction) and Sustaining programs Manage all service aspects for the following Enterprise class products: Servers, RAID controllers, Network switches and controllers, removable media, hard drives, software and racks
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  • Dell
    Project Planner
    Dell 2000 - 2003
    Round Rock, Tx
    Communicate service requirements and risks for new server productsFocal point for WW service issues that relate to sustaining current product offeringsPoint of contact for regional parts readinessManage purges/stop ships and communicate service implicationsCoordinate training resources for WW RTS (Ready to Support) readiness
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  • Dell
    Service Account Manager
    Dell 1997 - 2000
    Round Rock, Tx
    Manage service escalations as single point of contact for corporate customersWorked with and/or acted as a liaison with technical support (all lines - Desktop, Notebook, Workstation, and Servers), sales, customer care, Dell service providers, engineering and other various departments for problem resolution
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  • Dell
    Tech Support And Customer Service
    Dell 1994 - 1997
    Austin, Texas Area
    Technical Phone support for Corporate and Home/Small BusinessCustomer Service for Home/Small Business
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Andy Guerra Skills

Cross Functional Team Leadership Program Management Product Lifecycle Management Business Process Improvement Project Portfolio Management Service Delivery Product Management Document Management Enterprise Software Process Improvement System Deployment Technical Support Vendor Management Pmp Virtualization Solution Selling Storage Integration

Andy Guerra Education Details

Frequently Asked Questions about Andy Guerra

What company does Andy Guerra work for?

Andy Guerra works for Total Site Solutions

What is Andy Guerra's role at the current company?

Andy Guerra's current role is Project Manager at TSS.

What is Andy Guerra's email address?

Andy Guerra's email address is an****@****ell.com

What schools did Andy Guerra attend?

Andy Guerra attended Texas State Technical College.

What skills is Andy Guerra known for?

Andy Guerra has skills like Cross Functional Team Leadership, Program Management, Product Lifecycle Management, Business Process Improvement, Project Portfolio Management, Service Delivery, Product Management, Document Management, Enterprise Software, Process Improvement, System Deployment, Technical Support.

Who are Andy Guerra's colleagues?

Andy Guerra's colleagues are Deborah Huggins, Jordan Alexander, Brad Schlabach, Delyn Mihov, James Woodward, Gage Sisco, Devin Gloria.

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