Andy Hall Email & Phone Number

Columbus, Oh, Us

Scrum Master of the Unix and Storage Platform Engineering team (10 members)● Leading the Agile Transformation with Infrastructure teams● Teaching long standing team Agile Practices with Scrum Framework● Taught the team fundamentals with story card writing and planning poker estimation● Coordinating the Unix upgrade from V.6 to V.7● Created dashboards and metrics for the team so we can experiment and become better● Coached the team on all Scrum ceremonies and practices, in addition ensured they understood the value of each session● Continuously meeting with other coaches and scrum masters to help lead the organization with Agile

Columbus, Ohio Area

Scrum Master of the Digital Payment Processing team (14 members) ● Coordination of all inbound and outbound payments by upgrading to a new payment processor● Lead Self Service and One Time Payment tools with external vendors● Released E-Pay and Multi-pay for our Claims (CARE) group - this ensured a better user experience by eliminating physical checks and reduced phone traffic to our claim’s reps● Provide stakeholders daily and weekly updates for project coverage and ensure dates are met● Created and maintained metrics, experiments, so the team could become faster and eliminate waste throughout each sprint. ● Coach new Scrum Masters to ensure success across State Auto Insurance

Scrum Master of the Digital IT Mobile app and web team (8 members) ● Coordination of upgrades for the Mobile App and website for GrangeInsurance.com and IntegrityInsurance.com● Use Planning Poker methods to do relative estimation for each story card● Coordinate User Acceptance Testing and Release Reviews to ensure proper sign-off is obtained for production release● Coordinate timelines with our release manager to ensure proper items are ready for production ● Help test to ensure all scenarios are covered by using mobile devices and multiple web browsers● Responsible for coaching the team with Agile and Scrum Practices (Grange is new to Agile since June 2018)

Columbus, Ohio

Scrum Master & Agile Coach for both a Mainframe team and Digital Reports team in Business Banking (10 members each)● Completed Agile Coach Certification through Chase ● Ensure backlogs are maintained with both product owners● Introduced Planning Poker methods for relative estimation for each story card● Agile Coach for new and current Scrum teams● Review estimates with project management and executive directors ● Facilitated trainings to teach Scrum/Agile processes with new and current members

Columbus, Ohio Area

Scrum Master for the Nationwide.com team in Direct Growth Solutions (20 members) ● Planned and coordination of the Nationwide.com Redesign - Upgrade to current website layout● Estimated hours and budget costs for each release and project (Monthly)● Worked with multiple project managers and business partners averaging five projects at a time● Discussed timelines and projects with the release team to ensure readiness for each month’s release

Dublin, Ohio

Requirements and Test Lead for the RUN team in Relationship Management Systems● Wrote requirements and tested for seven different applications: URBO, Indexing, Batch Prep, Vision, Views, NRS, and OnTrack. ● Acting Test Lead for Server Currency eGlue/Interact enhancement● Planning and coordinating the assignment of story cards and defects using the team scrum board● Complete monthly installs during non-business work hours ● Complete full end to end Alpha and Beta testing throughout the sprint for each story card ● Gather regression test cases for defects to determine defect rates for current and previous years● Performing SQL queries in TOAD to locate data information needed for testing

Dublin, Ohio

Software Tester Engineer Sr. for the Siebel/Salesforce team in Relationship Management Systems● Coordination of UAT for the Private Sector Growth Project ● Tested soft phone and call routing to the correct CSR’s (applications used: Siebel, IVR, and CTI)● Tested Siebel multimedia web-based applications for call center use along with IVR and CTI tools● Tested Business Objects reporting and Interactive Insights (metrics to determine call volumes) ● Facilitated test scenario reviews with project team so they could perform UAT ● Continuously updating the regression test suite for future upgrades or enhancements

Grove City, Ohio

Software Test Engineer for the Finish Mail Mainframe team in I&O● Wrote test strategies on each project so business could see risks, test cases, and scope● Test mailroom output with Mobius and Mainframe applications using multiple different barcodes● Testing and identified defects that were in testing and reported findings to the team● Performed software testing of OCR recognition using the Batch Processing systems● Helped move over three billion in assets under for 163,000 participants for the conversion of the legacy AS/400 system to DCdirect● Provided a cost savings of $2,233 and minutes savings of 1,292 for Power Sports mailers

Grove City, Ohio

Tech Machine Operator for Pitney Bowes finish mail machines in I&O● Resolve printing and mailing issues such as in-correct postage, bad print, and machine errors ● Performed maintenance on machines using Mainframe applications (MRDF)● Acting Lead to run reports for each day to display output by each machine and operator

Managment Information Science, Information Technology

Completed Python and Java courses

Associate Of Business Administration, Business, 3.77

Activities and Societies: Graduated with Honors