Andy Hernandez Email & Phone Number

Atlanta, Georgia, United States

Provided quick resolutions for clients' complaints and follow ups to ensure customer satisfaction.Access to company software to look for products' informationMaintain and organize costumer's database to ensure the best personalized experience.Responded to telephone and email inquiries about our services and pricing providing quality experience.Greeted customers and provided service in a timely, personable, and efficient manner.

Greater Atlanta Area

Responsible of formulating and improving organizational archive policies. Protectingdata using varying devices such as hard drive, database management and archivalinternal software. Proficient at problem solving and communicating efficiently topreform and coordinate tasks throughout the organization.- Worked along Project Manager tracking timelines, and budget management of multiple projects.- Tested programs and databases to identify issues and make necessary modifications.- Wrote and maintained technical and functional specifications to document database intentions and requirements.- Created and implemented database designs and data models to maintain a rigid filling system.- Provided IT support services, troubleshooting and systems operations to the Application Management Group- Install and upgrade company software on multiple Windows PCs. - Completing and updating passwords daily to ensure the safety of the business- Implementing procedures and tasks for appropriate backup protocols- Monitor of process of data backup- Responsible for administrative tasks such as answering emails and communicating with clients; organizing meetings and appointments.

Atlanta Y Alrededores, Estados Unidos

Creating social media content calendarCreating content that fosters brand engagementCreate compelling and highly engaging multimedia content for Instagram channels“In the Field” content with bar, restaurant and retail partnersExperience using social scheduling platforms, such as Planoly, for managing contentComfortable working with firm deadlines while remaining able to adapt to changing

Atlanta

Shot and edited 50+ trips videos in Final Cut Pro & Premiere.Captured and logged clips on social media

Orlando, Florida, Estados Unidos

Monitor and patrol all areas of the resort. Complete physical fitness training forlifeguards and security. Audits and inspects safety, working condition andmaintenance of all equipment. Lost and Found Data Operator. Prepares requiredreports and paperwork including incident reports- Property with over 1400 guest rooms

Atlanta, Ga. United States

Maintain CCTV equipment in the Surveillance Room. Perform upgrades to CCTVsystem on an as needed basis. Assist in ordering equipment and supplies toperform above duties. Completing incidents reports and creating policies to ensurethe safety of all guests and employees.- Responsible for over 80 screens- Property with over 1200 guest rooms

Bachelor Of Arts - Ba, Film And Media

Associate’S Degree, Computer Science

Activities and Societies: Python, Java, Java Script Robotics and animation STEM Club Member President of Animal Rights Activism (A.R.A.)

High School Diploma, Physical Sciences

Activities and Societies: Soccer Team Speech and Public Relationship alliance