Andy Cooper Email & Phone Number

• Manage key customer engagements in conjunction with various Business Unit Product and R&Dmanagers, Customer Account Managers and Sales Managers throughout the world.• Provide technical implementation and managerial expertise for the development of integratedsolutions in order to commission and integrate new products within customer target environments and with those of our global strategic partners.• Provide domain expertise to Worldwide Sales and Application Engineering teams across thevarious operating entities to enhance the customer experience and increase new and repeatbusiness with those customers.• Develop and manage NPI from requirements gathering, development and demonstration through to final commissioning, integration and operations to coordinate Business efforts globally.• Oversee the management of the technical aspects of significant customer projects in conjunction with Field Application Engineering teams and product and R&D groups in the various worldwide business units.Achievements• 2014 Managed and supported the first 3CC (450 Mbps) over the air call on a live commercialnetwork in Australia.• 2015/16 Managed and supported the first 5CC (1Gbps) call on a live commercial network inAustralia, 6 months later replicated this in Saudi Arabia.

Tokyo

This is an extension of my work as a technical expert at Aeroflex Limited.In response to a growing demand from customers in Japan for detailed technical feedback to enquiries during the local working time and coupled with substantial market growth, breaking new ground particularly on LTE field trials, this position was created with an expectation that it would improve the links between the UK and this key market.The role is based out of the Tokyo office. The key responsibilities include:Directly managing the local applications support team. Recruiting high quality staff to meet the current and future needs of the business and helping to develop their skills to help Aeroflex maintain market dominance in the infrastructure test arena and grow market share in other test and measurement markets.To own the local technical interface to our customers.Continue to provide input to the business direction of Aeroflex Ltd.This is an exciting opportunity to learn a new business culture from the inside and will provide lots of new challenges.

Cambridge, United Kingdom

Managing and growing a focussed team offering detailed technical expertise to the global product support teams and sales/marketing.The role includes monitoring global trends of product use and identifying opportunities to develop the skills of our field engineers to ensure the highest quality service delivery in a challenging global market.The role reflects the commercial growth of our product lines over the past two years, providing sufficient customer focussed technical expertise to maintain our market leading position.

Sameas previous position, change in the company status as of September 2007.

Managing a team of 8 engineers supporting leading edge test equipment mainly targeting UMTS infra-structure. The role involves managing people, liasising with major customers, driving the R&D team towards business objectives and ensuring that our customers receive a 'fair deal'.

Senior engineer supporting customers worldwide for Ubinetics TM100 and TM500. With a particular leaning towards layer 1, I worked with infra-structure manufacturers helpin them to debug new technologies and develop their test startegy.

Supporting bode node-b test and handset test products for 3GPP R99 worldwide. Mainly focussed on layer 1 although with some considerable understanding of L2/L3.

Swindon, United Kingdom

Managing the software replication department, assuring the qulaity of magnetic and optical media.Handling customer software evaluation.Dealing with suppliers, maintaining and managing manufacturing equipment and measurement instruments.

Running the software replication department, responsible for other night shift workers in both the replication dept and other work areas.