Andy K Email & Phone Number

Singapore

In this role, I have had the opportunity to collaborate closely with clients, understand their unique print management requirements, and provide effective solutions. I have also played a key role in driving successful projects, improving processes, and enhancing overall efficiency.Key Responsibilities:- Collaborated closely with clients to deeply understand their unique print management requirements.- Conducted thorough case qualification for assigned cases and promptly… Show more In this role, I have had the opportunity to collaborate closely with clients, understand their unique print management requirements, and provide effective solutions. I have also played a key role in driving successful projects, improving processes, and enhancing overall efficiency.Key Responsibilities:- Collaborated closely with clients to deeply understand their unique print management requirements.- Conducted thorough case qualification for assigned cases and promptly responded to RFI/RFPs.- Identified and addressed project risks, both technical and execution-related.- Delivered impactful project updates through engaging presentations, technical reports, and white papers.- Worked in partnership with the sales team to create compelling technical proposals, user requirement specification documents, and statement of work documentation.- Provided technical training to country pre-sales teams and business partners.- Offered expert technical advice and guidance to country offices and business partners.- Monitored and improved pre-sales certification rates for country offices and business partners. Show less

Singapore

In this role, I had the opportunity to work closely with the senior sales manager, engaging with clients to understand their unique system requirements and provide tailored solutions. Through thorough case qualification and proactive risk management, I ensured successful project execution and customer satisfaction. I effectively communicated project updates through engaging presentations and reports, collaborating with the sales team to create compelling proposals and documentation.Key… Show more In this role, I had the opportunity to work closely with the senior sales manager, engaging with clients to understand their unique system requirements and provide tailored solutions. Through thorough case qualification and proactive risk management, I ensured successful project execution and customer satisfaction. I effectively communicated project updates through engaging presentations and reports, collaborating with the sales team to create compelling proposals and documentation.Key Responsibilities:- Reporting directly to the senior sales manager, I collaborated closely to drive successful outcomes.- Engaging with clients, I understood their specific system requirements and tailored solutions accordingly.- Conducting thorough case qualification for assigned cases, I provided timely responses to RFI/RFPs.- Proactively identifying and addressing project risks, I ensured smooth execution and customer satisfaction.- Effectively communicating project information through impactful presentations, technical reports, and white papers.- Collaborating with the sales team, I contributed to creating compelling technical proposals, user requirement specification documents, and statement of work documentation. Show less

Singapore

During my tenure as a Solutions Architect at Ricoh Singapore, I played a vital role in understanding clients' system requirements, providing valuable advice, and managing digitalization projects. I successfully implemented various initiatives, such as training programs, standardized requirement gathering tools, and marketing packages. Additionally, I achieved significant results, including the implementation of a core document capturing solution that eliminated document storage space and being… Show more During my tenure as a Solutions Architect at Ricoh Singapore, I played a vital role in understanding clients' system requirements, providing valuable advice, and managing digitalization projects. I successfully implemented various initiatives, such as training programs, standardized requirement gathering tools, and marketing packages. Additionally, I achieved significant results, including the implementation of a core document capturing solution that eliminated document storage space and being recognized as a top revenue contributor.Key Responsibilities:- Reporting to the pre-sales senior manager, I played a key role in understanding clients' specific system requirements.- Providing valuable advice on project costs, design concepts, and design changes.- Managing digitalization projects, such as scanning services and content management, to ensure successful implementation.- Keeping project tasks on track by preparing timely status reports.- Conducting comprehensive case qualification and responding to RFI/RFPs.- Identifying and mitigating project risks, both technical and execution-related.- Documenting design specifications, installation instructions, and other system-related information.- Cultivating strong relationships with clients and stakeholders at all levels.- Collaborating closely with the sales team to create compelling technical proposals, user requirement specification documents, and statement of work documentation.- Conducting research to identify new solutions and gain a competitive edge in the market. Show less

Kuala Lumpur, Malaysia

At Fujifilm Business Innovation, I excelled in pre-sales activities for MPS and DMS, collaborating across departments and regions. I successfully implemented large-scale projects, improved requirement gathering processes, and trained production operators for enhanced efficiency. Additionally, I played a key role in driving process optimization and securing valuable projects.Key Responsibilities:- Reporting to the pre-sales manager for Managed Print Services (MPS) and Document… Show more At Fujifilm Business Innovation, I excelled in pre-sales activities for MPS and DMS, collaborating across departments and regions. I successfully implemented large-scale projects, improved requirement gathering processes, and trained production operators for enhanced efficiency. Additionally, I played a key role in driving process optimization and securing valuable projects.Key Responsibilities:- Reporting to the pre-sales manager for Managed Print Services (MPS) and Document Management Solutions (DMS), I played a key role in driving success and demonstrating expertise.- Led cross-solution selling projects, collaborating with various departments and vendors.- Coordinated with project managers to ensure efficient resource allocation and high-quality project start-up and continuation.- Identified and implemented process improvements and best practices.- Conducted thorough requirements gathering from potential clients.- Proactively identified and addressed project risks to ensure smooth execution.- Collaborated with stakeholders across Malaysia, Singapore, and Australia.- Built and nurtured strong client relationships at all levels.- Provided facilitation, coordination, and support to service teams during the post-implementation stage.- Collaborated closely with the sales team to develop impactful technical proposals, user requirement specification documents, and statement of work documentation.- Created comprehensive Technical Bill of Material (tBOM) documentation for scanning projects.- Planned, designed, implemented, managed, and ensured the successful start-up of assigned projects before handing them over to the implementation team.- Conducted market research to identify new solutions for a competitive advantage. Show less

Selangor, Malaysia

During my time at Tele Dynamics Sdn Bhd, I served as a dedicated Project Executive overseeing critical aspects of DPO projects. I excelled in project management, collaborating with internal teams and clients to drive successful outcomes. Notably, I implemented process improvements, standardized user requirement documentation, and successfully completed a significant scanning project for a prominent Malaysian bank.Key Responsibilities:- Reporting to the operations manager, I… Show more During my time at Tele Dynamics Sdn Bhd, I served as a dedicated Project Executive overseeing critical aspects of DPO projects. I excelled in project management, collaborating with internal teams and clients to drive successful outcomes. Notably, I implemented process improvements, standardized user requirement documentation, and successfully completed a significant scanning project for a prominent Malaysian bank.Key Responsibilities:- Reporting to the operations manager, I played a vital role in overseeing critical aspects of Document Processing and Outsourcing (DPO) projects.- Acted as a project manager, responsible for the planning, design, and implementation of assigned projects.- Defined project KPIs and ensured the availability of resources for seamless project start-up and continuation.- Facilitated internal and external meetings, providing timely status reports to drive project completion.- Prepared, maintained, and submitted comprehensive management reports to accurately track project progress, time recording, and issue resolution.- Collaborated closely with the sales team to develop impactful technical proposals, user requirement specification documents, and statement of work documentation.- Utilized my expert knowledge to understand user requirements and implement best practices for document processing.- Assisted the operations manager in continuously improving and developing the DPO operations team.- Provided 1st and 2nd level troubleshooting support for all IT equipment under assigned DPO projects.- Ensured timely completion of tasks assigned to project supervisors.- Cultivated strong relationships with clients at all levels. Show less

Selangor, Malaysia

In Ricoh Malaysia Sdn Bhd, I served as a Senior Business Analyst, leading document production device assessments and driving successful project outcomes. I excelled in project management, collaborating with cross-functional teams and stakeholders to deliver high-quality projects. Notably, I successfully led a team, conducted assessments for a large number of office automation devices, and secured a significant project with a renowned Malaysian educational institution.Key… Show more In Ricoh Malaysia Sdn Bhd, I served as a Senior Business Analyst, leading document production device assessments and driving successful project outcomes. I excelled in project management, collaborating with cross-functional teams and stakeholders to deliver high-quality projects. Notably, I successfully led a team, conducted assessments for a large number of office automation devices, and secured a significant project with a renowned Malaysian educational institution.Key Responsibilities:- As a project lead, I led document production device assessments, ensuring accurate evaluations.- Planned, designed, implemented, and managed the start-up of assigned projects, driving their success.- Ensured the availability of resources for seamless project start-up and continuation.- Facilitated productive internal and external meetings, delivering timely status reports for efficient project completion.- Prepared, maintained, and submitted management reports, effectively tracking project progress, time recording, and issue resolution.- Monitored and managed project costs, optimizing financial performance.- Provided recommendations for improvements and changes, contributing to enhanced best practices.- Collaborated with relevant departments and stakeholders to deliver successful projects.- Equipped the sales team with appropriate training for effective consultancy sales.- Worked closely with the sales team, creating impactful sales proposals and total cost of ownership (TCO) reports.- Assisted the Consulting Manager in marketing activities. Show less

Certificate 4, Project Management Practice, Competent

Advance Diploma In Computer Studies, Business Information Technology

Diploma In Computer Studies, Business Information Technology

Advanced Diploma, Computer Studies