Manager
CurrentSupervised nightly operations, including final cleaning of the store, grill, and fryers, counting tills, and ensuring all equipment was properly shut down and prepared for the following day.Mediated workplace conflicts among employees, fostering a positive work environment and ensuring effective team collaboration.Managed diverse teams, including international employees from the Dominican Republic, Jamaica, Peru, and Puerto Rico, navigating cultural differences and language barriers to maintain a cohesive workplace.Provided leadership and support to team members, promoting inclusivity and understanding across cultural boundaries.Delivered high-quality customer service by addressing concerns, processing transactions, and maintaining an efficient and clean workspace during both managerial and crew roles.Trained and mentored new hires to ensure smooth integration and adherence to operational standards.