Andy Lee Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Gaithersburg, Maryland, United States

Riverdale Park, Maryland, United States

• Assisted in opening and operating fast-casual restaurants by establishing contractors, vendors, operational systems and standard operating procedures.• Conducted market research to identify vendors and equipment needs to establish networks to include time management system, POS system, AV system, and security network.• Created and managed POS database, inventory database and other critical systems.• Identified and addressed network and hardware issues as they arose. Repaired systems independently that were within knowledge and skillset. Connected with specialists to service more complex issues.• Tracked and analyzed labor, restaurant inventory and other profit and loss data sets to improve efficiencies and increase profit.• Created/modified worksheets and data visualization dashboards. Prepared ad-hoc reporting for various ROI metrics.

College Park, Maryland, United States

• Proactively assessed methods for operational improvement, such as streamlining administrative and operational processes.• Addressed network, hardware and software issues quickly, as they arose to minimize impacts on business operations. Examples include POS system, reservation system and bowling lanes.• Managed procurements by collaborating with technical experts, conducting market research, and facilitating payment.• Managed center improvement project. Tracked milestones and timeline, kept senior management abreast of project details, acted as a liaison between management and contractors, and ensuredstaff was informed of relevant information.

Washington, District Of Columbia, United States

• Identified weakness in network and addressed issue by facilitating data recovery preparations across two locations.• Assisted in managing IT equipment and networks. Ensured all POS as well as ticketing and receipt equipment was working optimally.• Quickly and independently solved and repaired network, POS and other systems errors as they arose, to include during peak business hours. Kept management abreast on the status.