Successfully established this I.T. consultancy from a standing start to a portfolio of key clients that include: TUI Group, Celestra, Stonegate, SSP, Moto, KFC, McDonalds; overseeing full operational management and strategic development of the company to deliver sustainable growth and drive revenues:

Managing the implementation and delivery of a new on bus contactless Ticketing solution across all Arriva UK depots.

Managing the software implementation and delivery of a new in-flight retail Epos solution across 5 airlines within the group.

Led, motivated and provided strategic direction to an Account Management team delivering solution-based customer service programmes and consultancy services to leading retailers, including: Subway and Lloyds Pharmacy while assuming full Profit and Loss accountability.

Coordinated the development of strategic relationships with buying teams and senior managers with leading retailers, including Argos, DSGi PLC, John Lewis and Harrods to negotiate sales terms for 3M's full product range.Secured new accounts with leading retailers valued at £2.5m in support of business growth.Implemented category management programmes to support and enhance sales growth with tier 1 retailers.First point of contact for complex client requests and complaints - often necessitating a sense of tact and diplomacy.

Inspired and led an expansive sales team to drive sales for Ingram's Micro range of IT hardware and software products with the SME sector.Delivered appropriate sales models, strategies and tactics to support the delivery of revenue streams.Continually monitored performance levels and KPIs in line with organisational goals.