Andy Mcdaniel

Andy Mcdaniel Email and Phone Number

Director of Client Experience at Crowe LLP @
Andy Mcdaniel's Location
Indianapolis, Indiana, United States, United States
Andy Mcdaniel's Contact Details
About Andy Mcdaniel

Leader of client experience at Crowe LLP, a public accounting, consulting and technology firm that helps clients make smart decisions that lead to lasting value with its audit, tax, advisory and consulting services. In this role I lead the overall strategy, governance, operations, communications and training for client experience for the firm. Our program has shown positive ROI in the areas of revenue growth, profitability, people engagement and market reputation. Additionally, our client experience efforts have been recognized several times through industry awards.

Andy Mcdaniel's Current Company Details
Crowe LLP

Crowe Llp

Director of Client Experience at Crowe LLP
Andy Mcdaniel Work Experience Details
  • Crowe Llp
    Director Of Client Experience
    Crowe Llp Jul 2019 - Present
    Indianapolis, Indiana Area
    Leader of client experience at Crowe LLP, a public accounting, consulting and technology firm that helps clients make smart decisions that lead to lasting value with its audit, tax, advisory and consulting services. In this role I lead the overall strategy, governance, operations, communications and training for client experience for the firm.
  • Crowe
    Assistant Director, Client Experience
    Crowe Aug 2014 - Jul 2019
    Indianapolis, Indiana Area
    View
  • Crowe
    Client Experience Manager
    Crowe Sep 2008 - Aug 2014
    Indianapolis, Indiana Area
    View
  • Sigma Theta Tau International
    Corporate Research Manager
    Sigma Theta Tau International May 2001 - Sep 2008
    Indianapolis, Indiana Area
    Developed the organization's market research program. Primary market research studies drove member satisfaction and retention initiatives as well as new product development. Market studies conducted to position the organization as a thought leader. Leveraged web and email marketing analytics to improve marketing strategies.
  • Eoexchange
    Catalog Manager
    Eoexchange 2000 - 2001
    Developed content behind this Internet start-up's vertical search solutions. Clients included NBCOlympics.com and ABN Amro.
  • Simon Property Group
    Market Research Analyst
    Simon Property Group 1996 - 2000
    Indianapolis, Indiana Area
    Conducted market research in the areas of site selection, demographic studies, asset analysis, leasing, and customer satisfaction.
    View

Andy Mcdaniel Skills

Customer Experience Client Experience Marketing Research Market Research Jmp Tableau Quantitative Research Marketing Strategy Voice Of The Customer Competitive Analysis Survey Design Qualitative Research Quantitative Analysis Focus Groups Market Analysis Quantitative Analytics Market Insights Primary Research Data Analysis

Frequently Asked Questions about Andy Mcdaniel

What company does Andy Mcdaniel work for?

Andy Mcdaniel works for Crowe Llp

What is Andy Mcdaniel's role at the current company?

Andy Mcdaniel's current role is Director of Client Experience at Crowe LLP.

What is Andy Mcdaniel's email address?

Andy Mcdaniel's email address is an****@****ath.com

What is Andy Mcdaniel's direct phone number?

Andy Mcdaniel's direct phone number is +131763*****

What are some of Andy Mcdaniel's interests?

Andy Mcdaniel has interest in Market Research, Competitive Analysis, Market Differentiation/positioning, Client Experience (Cx), Voice Of The Customer (Voc).

What skills is Andy Mcdaniel known for?

Andy Mcdaniel has skills like Customer Experience, Client Experience, Marketing Research, Market Research, Jmp, Tableau, Quantitative Research, Marketing Strategy, Voice Of The Customer, Competitive Analysis, Survey Design, Qualitative Research.

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