• 15 years of Digital multimedia production experience • Music Production/ Recording experience in both analog and digital techniques• Technical skills including web design and maintenance and knowledge of Wordpress and Dreamweaver software • Consistently exploring marketing trends and web-based services in social media since 1995• Consulted and advised business owners on Return on Investment of social media communications, search engine optimization, and web design

• Provided Customer Service to Medical Clinics• Deciphered calls and sent them to proper departments (programming, I.T. or accounting)• Maintained and provided list of reports featured in the MARS software and made request for newprograms when new reports are needed.• Expert in Medicare, Medicaid and Medic-Cal (California) And other health insurance systems.• Knowledgeable of ICD-10, DSM-5 and multiple health conditions

• Maintained a profession environment and customer service to a diverse collection of business.• Collected rent from client's businesses and produce monthly budget reports.• Sales and marketing through networking, referrals, and social media postings.• Increased occupation rentals from 75% capacity to 95%

• Managed over 4500 cases, pertinent to abuse, neglect, and/or financial exploitation of the elderly and disabled. Performed investigations, home visits, case interventions, and placement actions within state facilities. Recorded injuries on camera and interviewed clients.• Collaborated closely with law enforcement, hospitals, nursing homes, banks, probate courts, health and human services, and city, state and federal government agencies. Managed a $100K budget.• Gathered evidence for use in court, and maintained exemplary knowledge of federal and state policies, procedures, and regulations. Applied exemplary dispute resolution and conflict management talents.• Member of Regional Advisory Group on state employee retention for DFPS. Provided recommendations such as implementation of a reward system that reduced the 80% turnover.Assisted with new hire interviews, and mentored 50+ new case workers over employment tenure.• Contributed an established record meeting strict deadlines in a high pressure position requiring life and death decision-making. Excellent emergency medical evaluation background.

· Directed profit and loss operations for a photo development unit generating up to $50K per month, supported by 5 to 15 member support team. · Cultivated customer relations and participated in the sales process for industries that included banks, professional photographers, real estate, attorney, etc. · Recognized as a talented communicator who contributed both innovation and resourcefulness to achieve client project goals. Consistently exceeded production and quality guidelines with all customers.Advised photographers on digital technology and how to improve sales.