Andy Offerman Email & Phone Number

Apeldoorn, Gelderland, Netherlands

Netherlands Based Corporate Accounts

Utrecht, Netherlands

Shell Netherlands Account

Amsterdam, North Holland, Netherlands

Pittsburgh, Pennsylvania, United States

• Managed bookings for 3 major corporate accounts : Deloitte, Westinghouse, and Toshiba.• Influences positive client and co-worker relationship, establishing, developing, and maintaining trust and loyalty over time and through changes.• Processes 2,000 transactions YoY, resulting in 1M+in sales for both Corporate and Federal Accounts.• Handles 150 inbound/outbound weekly calls using 2 GDS systems.• Arranges routine and complex domestic and international business travel for air, car, hotel, limo, and rail. • Oversees 4 Federal Government accounts for C-Level employees including Vice Presidents, and Cabinet Secretaries.• Implements professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.• Organizes domestic and international bookings for meetings and groups ranging from 25-50 people in size.• Communicates information regarding airline rules, regulations and current affairs to clients accurately and appropriately.• Books and arranges 100+ weekly reservations for clients in a timely and efficient manner.• Maintains and secures classified Government paperwork prior to arranged travel dates.

• Supervised, trained, and led a staff of 9 specialist, and up to 100 campers at time ranging from ages 7 to 16.• Ensured Specialist were engaged, interacting with campers at all times, and building a positive relationship with campers.• Redesigned and implemented new events and activities for the summer program YoY.• Facilitated with daily camp functions, including maintaining the proper camp staffing ratios, ensuring the safety of the campers, and the implemented daily activities by the specialists were conducted safely• Insured equipment, training and facility were in compliance with state and other regulations.

Corporate Travel

Certification, Wilderness Emergency Medical Technician

Photography

Education record