Technical Specialist
CurrentProvide support to our Members regarding software and implementation processes
Jan 2023 - Present
AeroLeads people directory · profile
Andy Pepper Email & Phone Number
Technical Specialist
at
Meridian Cooperative
1 work email found
@criflending.com
3 phones found area 770
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Specialist
Location
Atlanta, Georgia, United States
Who is Andy Pepper? Overview
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Quick answer
Andy Pepper is listed as Technical Specialist at Meridian Cooperative, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at criflending.com, phone signal with area code 770, and a matched LinkedIn profile for Andy Pepper.
Andy Pepper previously worked as Technical Specialist III at Meridianlink and Product Support Analyst - CRIF Lending Solutions at Crif Lending Solutions. Andy Pepper holds Bachelor'S Degree, History from Berry College.
Company email context
Email format at Meridian Cooperative
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{first_initial}{last}@criflending.com
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AeroLeads found 1 current-domain work email signal for Andy Pepper. Compare company email patterns before reaching out.
Profile bio
About Andy Pepper
Summary of Capabilities and Experience10+ years application management/support 5+ years as Technical Analyst1 year as an ICM(Cisco) Analyst4+ years in Quality Assurance1.5 years in Executive Relations1.5 years in Technical Customer SupportRecognized leadership qualities Stable, organized, responsibleObjectiveObtain a position with a company that has a strong focus on customer service, a quality product, and promotes a healthy environment of learning and advancement.Specialties: Quality Assurance, Quality Testing, Software/Application Support, Call Center Workforce Management, Telecom Scripting/Routing, Reporting & Analysis, Project Management, Technical/Customer Support, Networking, Internet Connectivity, SQL, Unix, Cisco, HTML, Adobe Output Designer, Visio, Microsoft Excel, Microsoft Word, Powerpoint, Legal Settlement(small claims).
Listed skills include Troubleshooting, Call Centers, Call Center, Visio, and 19 others.
Current workplace
Andy Pepper's current company
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9 roles
Andy Pepper work experience
A career timeline built from the work history available for this profile.
Technical Specialist Iii
Provide product and Implementation support for MeridianLink loan origination systems and legacy CRIF systems. Resolve issues via phone, email, and web submissions using remote tools to troubleshoot and identify issues. Work with members of the development teams to identify and resolve issues. Assist in configuring new client databases and conducting remote.
Jun 2018 - Mar 2023
Product Support Analyst - Crif Lending Solutions
Provide product & implementation support for CRIF Lending Solutions loan origination systems. Resolve issues via phone, email, and web submissions using remote tools to troubleshoot and identify issues. Work with members of the development/QA teams to identify and resolve issues. Assist in training new clients and provide web-based training. Assist in.
Sep 2012 - Jun 2018
Technical Analyst
EDP Technical Analyst – AT&T Inc., (September 2009 - Present)Assist in managing the Forms and Collateral application for Enterprise Document Processing (EDP). Forms and Collateral is mainly used by AT&T point of sales sites to print out service agreements, forms, brochures, rebates, and coverage area maps for external customers. Internal service agents.
Sep 2009 - Sep 2012
Icm Analyst
Managed staffing levels and daily activities of over 6000 call center agents in 20 locations around the world. Daily administration of Cisco ICM scripts and IVR to balance call flow while successfully meeting or exceeding SLA targets. Created and designed numerous reports used in analysis of call center development. Troubleshooting and monitoring call.
Dec 2007 - Dec 2009
Executive Relations Administrator
Diagnose and resolve complex customer issues that are assigned through our internal executives and also escalated through our internal phone queue. Track trends on escalated issues and call flows to supply internal stakeholders with feedback for policy/process improvement. Manage EarthLink’s Attorney General, Federal Communications Commission, and Public.
Oct 2006 - Dec 2007
Quality Lead
Ensure that EarthLink’s Partner centers maintain our Strategic Priorities, Quality, Support Readiness, Product Support efforts, and training strategies. Hold weekly calibration meetings and JCMs (Joint Call Monitorings) with these partner centers so that they understand the policies/procedures. My specialty is Technical Support, but I also attend meetings.
Jun 2003 - Oct 2006
Quality Specialist
The EarthLink Quality Department supported the Contact Center Strategic Priorities, assisting in Contact Center Quality, Support Readiness, Product Support efforts and training strategies. Quality's customers were primarily the Partner Centers (Support Supervisors and Quality Teams), Strategy, Training, and Customer Support. Responsible for listening and.
Dec 2001 - Jun 2003
Earthlink Technical Support
Responsibilities included providing quality technical support for an Internet Service Provider. This required a strong working knowledge of all Windows and Macintosh operating systems, and a solid understanding of the workings of TCP/IP, DNS and standard internet protocols, which are essential in diagnosing internet connectivity issues. Assisted customers.
Aug 2000 - Dec 2001
2 education records
Andy Pepper education
Bachelor'S Degree, History
Bachelor Of Arts (B.A.), History
FAQ
Frequently asked questions about Andy Pepper
Quick answers generated from the profile data available on this page.
What company does Andy Pepper work for?
Andy Pepper works for Meridian Cooperative.
What is Andy Pepper's role at Meridian Cooperative?
Andy Pepper is listed as Technical Specialist at Meridian Cooperative.
What is Andy Pepper's email address?
AeroLeads has found 1 work email signal at @criflending.com for Andy Pepper at Meridian Cooperative.
What is Andy Pepper's phone number?
AeroLeads has found 3 phone signal(s) with area code 770 for Andy Pepper at Meridian Cooperative.
Where is Andy Pepper based?
Andy Pepper is based in Atlanta, Georgia, United States while working with Meridian Cooperative.
What companies has Andy Pepper worked for?
Andy Pepper has worked for Meridian Cooperative, Meridianlink, Crif Lending Solutions, At&T(Contractor - Matrix Resources), and Earthlink.
How can I contact Andy Pepper?
You can use AeroLeads to view verified contact signals for Andy Pepper at Meridian Cooperative, including work email, phone, and LinkedIn data when available.
What schools did Andy Pepper attend?
Andy Pepper holds Bachelor'S Degree, History from Berry College.
What skills is Andy Pepper known for?
Andy Pepper is listed with skills including Troubleshooting, Call Centers, Call Center, Visio, Customer Service, Telecommunications, Technical Support, and Quality Assurance.
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