Award winning Sustainability Advisory based in London, renowned for its expertise in ESG strategy, Carbon & Net Zero, and Sustainability Communications. The company operates with a growing, hybrid team across the UK and Europe. As a key member of the Senior Leadership Team, I am tasked with spearheading strategic and tactical operational initiatives to enhance business efficiency and growth. Areas of responsibility included:• HR and Finance management and oversight.• Team Leadership for the Operations team.• Management of the IT Infrastructure and support services.• Office Management.• System Implementation for including Sales, HR and Central information• Business reporting to the Leadership team.• Development and Management of all key policies and procedures across the team.

Startup Metaverse design agency, which successfully achieved six-figure revenues within its first year. Established to facilitate virtual working and events for businesses during the global pandemic, offering innovative virtual environments tailored to client needs.• Strategic Leadership and Operations Management. • Business development.• Event Management.

Market Gravity lead for the operational transformation and integration of the company and team into Deloitte MCS post acquisition. This role required a strategic oversight and hands-on management across several key operational domains to ensure seamless integration and continued business excellence. Working with departments across the business to oversee:• Business Operations• Commercial Operations • Sales Operations• Resource Management

Part of the leadership team for Market Gravity, a proposition design and innovation consultancy. Working within a multi-faceted role spanning Business Operations, Sales Operations, Commercial Operations, Recruitment and IT Services Management. As part of my role I designed, created and managed all operational processes to help grow the business from a single office and c. 20 people to over 100 people worldwide across 7 offices internationally at the time of acquisition. Areas of responsibility included:• Strategic Operational Leadership for business growth• Financial and Business Reporting to the leadership team and wider business.• IT Services Management.• Sales System Oversight and Management.• Contractor and Commercial Relationship Management.

Capgemini Consulting is the strategic management consulting division of the Capgemini Group, renowned globally for its comprehensive portfolio in consulting, technology, and outsourcing services. My role within this influential organization focused on optimizing the effectiveness and efficiency of sales operations, pivotal in driving business growth and maintaining Capgemini's leadership in the market.Areas of responsibility:• System management for the Consulting business• Reporting to the exec and Head of departments on sales• Forecasting sales across the Consulting business• Ensuring sales were closure with the Consulting framework.