Andy Phillips

Andy Phillips Email and Phone Number

Manager of Operations & Talent Acquisition at OZ @ OZ
fort lauderdale, florida, united states
Andy Phillips's Location
Fort Lauderdale, Florida, United States, United States
Andy Phillips's Contact Details

Andy Phillips personal email

n/a

Andy Phillips phone numbers

About Andy Phillips

Resourceful leader adept at Implementing High-profile, performance-driven Management Techniques. Create Integrated Strategies to Develop New/Existing Customer comeback Quality, brand/product evolution, and Strong and persuasive Interpersonal skills.Operations and Human Resource specialist with an interest in building the most effective workforce possible. For over a decade, I’ve been helping businesses establish hands-on standard operating procedures and immaculate sourcing. I also provide consulting services on compensation and benefits, new hire processes, employee & client satisfaction programs, and company culture.My expertise includes but is not limited to Negotiations, Planning & Development, Project Management, Relationship Management, Asset Management, Vendor Management, Invoicing, Collections, Operations, Logistics Coordination, and Scheduling.

Andy Phillips's Current Company Details
OZ

Oz

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Manager of Operations & Talent Acquisition at OZ
fort lauderdale, florida, united states
Website:
followoz.com
Employees:
491
Andy Phillips Work Experience Details
  • Oz
    Manager Of Operations & Talent Acquisition
    Oz Jan 2022 - Present
    View
  • Oz
    Assistant Manager Of Operations
    Oz Jan 2021 - Dec 2021
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  • Oz
    Senior Corporate Recruiter – Talent Acquisition Lead At Oz
    Oz Jul 2013 - Dec 2021
    Miami/Fort Lauderdale Area
    ROLE EXPECTATIONAssisting the operations in the night shift to ensure smooth and efficient running. Sharing responsibility for helping with all the activities & tasks of the night shift team. Playing an important role to ensure result-oriented coordination between Off-shore and On-shore. Guaranteeing that the company meets its commitments to both stakeholders and customers.SKILLSA strong sense of integrity with a set of personal and professional values that inspire trust. •An aggressive approach to problem-solving with a strong desire to become part of a productive & result-oriented team •The ability to respond and quickly adjust to opportunities and threats as they arise. •Outstanding presence and communication skills with the ability to establish credibility with all stakeholders at all levels.•Ability to act as a communication expert•Understanding of issues surrounding current employment legislation, including data protection. •A willing, “can-do” attitude and genuine desire to work with the management team in building a successful, pleasant working environment during the night shift.•Ability and desire to take on new skills.•Ability and willingness to work outside of regular office hours where required.•Self-starter, able to work independently with minimal supervision.
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  • Ibex | Global
    Supervisor Training And Development
    Ibex | Global Oct 2009 - Jul 2013
    •Trained team members in System Software, Computer-based application, Linguistic, Information and Customer Service Skills.•Monitored and evaluated the performance of each CSE with respect to quality matrix by giving timely feedback through excel-enabled performance sheets.•Dealt with a diverse range of hard-to-handle consumers including irate, inquisitive and other challenging callers as and when required.•Identified key training areas for team members through computer-based monitoring of calls and maintaining a regular database of Key Performance Indicators including typing speed.•Resolved common software application issues for each CSE by working closely with the IT team.•Created, maintained, and supervised client accounts on the system software through sensitive Data Entry.•Maintained an accurate agent database of computer records and office files.•Made sure all resources were working properly.•Followed a rigorous process protocol to ensure service excellence.
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  • Suits Me/ Microconnexion
    Supervisor Operations
    Suits Me/ Microconnexion May 2008 - Jul 2009
    •Trained personnel in operational procedures for Business Process Outsourcing teams.•Devised and implemented mechanisms for enhancing team productivity.•Ensured that daily work was completed in accordance with project deadlines.•Prepared and presented productivity reports to Clients.•Ensured that the work place and equipment was maintained professionally.•Implemented safety and security standards.•Ensured that Confidentiality Agreements were understood and complied with.•Maintained and implemented Operations Manuals for running projects.•On an ongoing basis, reviewed operations to identify and correct weaknesses and build upon strengths.•Any other tasks assigned by the Manager

Andy Phillips Skills

Recruiting Management Team Management Databases Human Resources Vendor Management Crm Talent Acquisition Staffing Services Benefits Negotiation Software Development Life Cycle Bpo Sdlc Contract Recruitment Global Human Resources Management Talent Management Global Talent Acquisition

Andy Phillips Education Details

  • Institute Of Business Administration
    Institute Of Business Administration
    Business, Management, Marketing, And Related Support Services

Frequently Asked Questions about Andy Phillips

What company does Andy Phillips work for?

Andy Phillips works for Oz

What is Andy Phillips's role at the current company?

Andy Phillips's current role is Manager of Operations & Talent Acquisition at OZ.

What is Andy Phillips's email address?

Andy Phillips's email address is an****@****woz.com

What is Andy Phillips's direct phone number?

Andy Phillips's direct phone number is +195468*****

What schools did Andy Phillips attend?

Andy Phillips attended Institute Of Business Administration.

What are some of Andy Phillips's interests?

Andy Phillips has interest in Social Services.

What skills is Andy Phillips known for?

Andy Phillips has skills like Recruiting, Management, Team Management, Databases, Human Resources, Vendor Management, Crm, Talent Acquisition, Staffing Services, Benefits Negotiation, Software Development Life Cycle, Bpo.

Who are Andy Phillips's colleagues?

Andy Phillips's colleagues are Geoffrey Regan, Fareed Hayat, Zaheer Ahmad Chaudhry, Muhammad Talha, Erika Sarasyn, Miss Caraline, Usman Shafqat.

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