Andy Rocha Email & Phone Number

Murrieta, Ca, Us

United States

- Warehouse Maintenance Lead/ Information Technology Install all computer and printers for all stations in warehouse. Maintain positive communication with internal and external support, keeping end devices working correctly and assisting with intermediary devices. Assist locus network support with any issues that can be resolved at locations to insure fast recovery at warehouse. • Insure locations WIFI working correctly and contact support for issues with duplicate ip address on network are resolved. • Decreased the need for use of 3rd party IT support, decreasing amount payed to outside agency and increasing support for all end users.• Maintain over 30 work stations that include laser jet printer, label printers, and PC’s, allowing operations to continue operating at all times.• Trouble shoot network issues by using command line. Insuring connection to external and internal devices are connected correctly to the network

Bellevue, Washington, United States

• Accumulated 1,000+ hours of intensive programming course work including building, testing, and debugging on Django, ASP.NET, and MERN.• 200+ hours of Fullstack in-house development on web applications and other technical projects• Languages: Python, C#, JavaScript, HTML, CSS, SQL• Libraries/Frameworks/Tools: JQuery, Django, MongoDB, Express, React, Node.js, Mongoose, ASP.NET, .NET Core, Razor, Entity Framework Core, AJAX, JSON• Programs: VSCode, MySQL Workbench (ORM Wireframe), Postman (API Testing), Balamiq (App Wireframe)Projects (GitHub Link in Contact) Event Manager • Website created to track Events for local worship teams allowing them to schedule and share all event. • in the area. • TECHNOLOGUES USED: React, MongoDB, Express.js, Node.js, Mongoose, API, Bcrypt, and Regex Project Reach • Project was created to help people find local worship locations by organization or zip code.• TECHNOLOGUES USED: C#, ASP .NET, Express, Google API, HTML5/CSS3, Bootstrap, Bcrypt, and Regex. Ecommerce • Clothing Market inspired platform that allows small business to post products to sell to customers.• TECHNOLOGUES USED: Python, Django, SQLite, HTML5/CSS3, Bootstrap, jQuery, Bcrypt, and Regex.

Temecu

Maintained two different locations with computer issues and hardware support. Installed and maintained printers, servers, computers, and VOIP phones in both dealerships. Establish good relations ships with 3rd party companies allowing for quick serves and repair of printers and software issue. • Quick repair of two dealerships computer and services after ransomware attack on all locations. Allowing dealership to continue daily operations minimum issues.• Used VPN and Remote desktop to work from home after hours to insure dealership with great service during operational hours. • Maintained 148 computers and 50 printer replacing hardware and maintenances kits to keep devices up and running correctly. • Managed PC components and printer component to increase all hardware is always operational.• Purchased and maintained supplies to ensure supplies for all systems are on hand.

Murrieta Ca

Greet customers as they enter the store and inquire into their purpose of visit. Engage customers in conversation to determine their home furnishing and related requirements Lead customers to the right aisles and shelves and provide them with information on available products. Demonstrate product features and benefits in a bid to assist customers in making informed buying decisions. Suggestively sell additional items to complement purchases in a bid to meet sales goals Lead customers through the purchasing procedure by providing them with support at the cash tills Operate the POS system to process cash and credit and debit card transactions and tender change and receipts. Arrange for deliveries to be made to customers’ offices or homes and ensure that proper follow up is maintained. Proactively handle complaints and suggestions in a bid to ensure repeat business through customer satisfaction. Ascertain that the store is kept neat and clean throughout the day and that visual displays are dusted and arranged properly. Handle returns and exchanges according to company policies, and handle conflict managements in a proactive manner. Receive and display product shipments on store retail shelves or assigned areas.

Camp Pendleton, Ca

• Instructed over 500 personnel as lead instructor in secure and non-secure tactical communications. • Maintained and installed computers, and printers for all classes for student to have access to unclassified network.• Help desk support for all Adviser Training Cell to insure all computer and printers where operational.• Maintained all single channel radios and equipment maintenance over 90% operational readiness allowing personnel to operate equipment needed for mission accomplishment.• Established good relationships with three outside agencies’ allowing 25 staff and team members to access unclassified and classified networks.• Trouble shoot computer and printer problems ensuring 42 computers and five printers were repaired in a timely matter to complete operations. • Maintained, accounted, inventoried, and secured over $2 million cartographical controlled equipment with zero losses.

Miramar, Ca

• Supervised the planning and training of over 64 personnel in preparations of overseas assignments and field operations.• Maintained the personnel records for annual training, mentor-ship program, and counseling program for 108 personnel, ensuring all personnel received monthly counseling and mentor-ship increasing unit proficiency.• Installed and maintained computer in class rooms to insure all students can have access to network and Internet access on unclassified and classified network. • Supervised and assisted in multiple consolidated memorandum receipts inspections, ensuring 100% accountability for over 134 major end items valued over 5.6 million.• Created and maintained database for over 108 personnel in order to improve the tracking and documentation of all training that personnel had completed.• Compiled and audited the platoon status report which includes full accountability of personnel and equipment, and statistical breakdown of the platoon training status which was presented in weekly meeting to the Commanding officer.

Camp Pendleton

• Supervised and setup Combat Operation Centers and Antenna Hills providing the Battalion with positive means of communication in their area of operations. • Managed a battery distribution center where orders where created, received, and processed.• Maintained 100% accountability of all single channel radio communication equipment in over 11 patrol bases in Afghanistan providing a seamless transition with replacing agency. • Supervised and assisted in the planning and installation of over 50 retransmit sites in combat operations and field training exercises providing extended communications for companies to ensure positive communications back to the Combat Operation Center.

Full Stack Development Certification, Web Page, Digital/Multimedia And Information Resources Design

Coding Dojo is an immersive web development program specialized in teaching full stacks development to train students to excel.

Certifications, Information Technology

CompTIA Security+ CompTIA Network+ Microsoft Certified Professional CompTIA A+

Bachelor, Information Technology

Bachelors in Sciences of information technology with a concentration in advanced networking

Bachelor'S Degree, Information Technology