Andy Rose Email & Phone Number

London, England, United Kingdom

Operations Director vastly skilled in all aspects of the industry incorporating back of house, front of house, accounting, and promotion. Extremely strong skills in guest service, maintaining expected operations standards and direct staff management. High ability in key areas such as food, beverage and banquet operations, merchandise, accounting operations, franchise management, loyalty programs, brand standards and project accounting.

Accomplish bottom-line results through product development and innovation and execution of food concepts..Attain desired outcomes by leading strategic menu input into the planning process and brands business strategy. Strengthen productive relations with suppliers. Devise and roll-out health and safety procedures. • Increased customer satisfaction rate and profit figures by managing all aspects of the group in compliance with organisational guidelines.• Built an impressive record of advancement by accelerating brand growth from £5M to £12M+ turnover.

Achieved shared vision and objectives by spearheading product development life-cycle from concept to completion.Set up five strategic European sites within three years through tactical planning and analysis by serving as a brand development and global director.• Successful exceeded joint venture and franchise partners by 20% in the third year.• Structured a European framework for all procurement, recruitment & logistics

London, United Kingdom

Spearheaded corporate development and re-branding of Mezzo, Conran restaurants.Expanded customer base via product development and brand innovation. Held full accountability for bringing to market two new food concepts, spearheading extensive food research, innovation, and development, and overseeing multi-concept venue.• Opened a new £5M site, maintaining kitchen build, layout, HSE, and all production systems.