-Accelerated business expansion, contributing to the successful launch of a second location within the first year of employment.-Achieved sales and marketing goals by implementing new software, operationalizing internal procedures, and onboarding all staff across multiple teams and locations. -Developed an API integration linking our reservation software with the CRM to position the company for long-term growth.

-Leverage technical expertise to develop, implement, and execute creative product and process activities in collaboration with team to improve end user experience -Apply leadership and coaching skills to proactively lead the engineering team in accordance with key performance indicators to deliver platform updates on time, at or below budget, and in a way that exceeds client expectations-Manage customer relations for 500+ clients ranging from large franchises to small, locally owned businesses-Implement sales and marketing strategies to expand the customer base and conduct market research to generate ideas for new product improvements -Budget company finances to ensure growth of customer base, quality of software, and efficient use of resources-Facilitated a smooth company merger with RMH in January 2022. Trained a new team on the PlaceFull system. Maintained the entire customer base.

-Managed a team of 12 employees and oversaw warehouse operations including tracking inventory, preparing an average of 30 orders a day for assembly, building misting pumps, packaging and shipping orders, and receiving and processing new shipments-Interfaced hands on with customers and dealers to address their needs or concerns and coordinate with my team to brainstorm and execute product design solutions-Utilized communication and relationship-building experience to uphold the company’s established integrity and core values and convert interested leads into loyal customers

-Surveyed and monitored fish populations by transporting and stocking of native fish; removing nonnative species; hiking, backpacking, and carrying fish in extreme temperatures over rough terrain; camping in remote locations; identifying, handling, and processing native and nonnative fish and other aquatic organisms; maintaining field equipment; recording, organizing, entering, and filing data, field notes, and photos-Coordinated with department staff statewide as well as lead field work by developing teamwork and leadership skills including learning to appreciate team members and their needs under stressful situations