Andy Ryan Email & Phone Number

Greensboro, North Carolina, United States

-Accelerated business expansion, contributing to the successful launch of a second location within the first year of employment.-Achieved sales and marketing goals by implementing new software, operationalizing internal procedures, and onboarding all staff across multiple teams and locations. -Developed an API integration linking our reservation software with the CRM to position the company for long-term growth.

Kirkland, Washington, United States

-Leverage technical expertise to develop, implement, and execute creative product and process activities in collaboration with team to improve end user experience -Apply leadership and coaching skills to proactively lead the engineering team in accordance with key performance indicators to deliver platform updates on time, at or below budget, and in a way that exceeds client expectations-Manage customer relations for 500+ clients ranging from large franchises to small, locally owned businesses-Implement sales and marketing strategies to expand the customer base and conduct market research to generate ideas for new product improvements -Budget company finances to ensure growth of customer base, quality of software, and efficient use of resources-Facilitated a smooth company merger with RMH in January 2022. Trained a new team on the PlaceFull system. Maintained the entire customer base.

Phoenix, Arizona, United States

-Managed a team of 12 employees and oversaw warehouse operations including tracking inventory, preparing an average of 30 orders a day for assembly, building misting pumps, packaging and shipping orders, and receiving and processing new shipments-Interfaced hands on with customers and dealers to address their needs or concerns and coordinate with my team to brainstorm and execute product design solutions-Utilized communication and relationship-building experience to uphold the company’s established integrity and core values and convert interested leads into loyal customers

Phoenix, Arizona, United States

Phoenix, Arizona, United States

-Surveyed and monitored fish populations by transporting and stocking of native fish; removing nonnative species; hiking, backpacking, and carrying fish in extreme temperatures over rough terrain; camping in remote locations; identifying, handling, and processing native and nonnative fish and other aquatic organisms; maintaining field equipment; recording, organizing, entering, and filing data, field notes, and photos-Coordinated with department staff statewide as well as lead field work by developing teamwork and leadership skills including learning to appreciate team members and their needs under stressful situations

Phoenix, Arizona, United States