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Andy Scott is listed as Experienced SaaS problem solving Pre sales professional - Focus on discovering & understanding customer pain points - Builds trust by identifying value add solutions - Strong communicator and presenter based in Warwick, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andy Scott.
Andy Scott previously worked as Principal Solutions Consultant at Upland Rightanswers and Principal Solutions Consultant at Upland Rant & Rave. Andy Scott holds Bachelor Of Arts (B.A.), Business Studies from Sheffield Hallam University.
Passionate to help clients better understand their customers through software in order to create better outcomes for their business and their customers. Working with existing clients and prospects to scope out successful customer engagement projects on a client by client basis. Understanding the business requirements and technical capabilities and communicating our proposition to different stakeholders to ensure we deploy a solution to maximise the value and ROI.I've worked at Upland Software and Rant & Rave for over 8 years and with over 18 years experience of managing customer experiences.My key skills are:Solution DevelopmentSales Enablement Customer Experience ManagementKnowledge ManagementAccount ManagementSpecialties:Customer Insight, Customer Experience, Customer Loyalty, Mobile Marketing, Multi-Channel Feedback, Customer Feedback, SMS Feedback, Customer Experience Management, Customer Service, Customer Retention, SMS Marketing, Customer Communication, SMS, Email, MMS, Customer Advocacy
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United Kingdom
Working with clients to find solutions to Knowledge management and customer experience challenges. Using software powered by Gen AI and Insights to drive productivity, reduce costs and improve customer experiences.
United Kingdom
Responsible for pre sales for R&R SaaS solutions. Working alongside Sales and Customer success to identify growth opportunities. Involved in discovery, presentation, running solution scoping workshops and documenting SOW's. Ensuring smooth handover to Professional Services team to configure solutions.
Coventry, United Kingdom
Leading the Upland CXM EMEA solution consulting team to provide our customers with the best customer experience solutions to meet their business objectives.
Coventry, United Kingdom
Working with our New Business Sector Managers, Account Managers and Customer Success Team to provide subject matter expertise on our software platform solutions including our SalesForce App integration to create long term successful customer engagement projects.
Coventry, United Kingdom
Working alongside our New Sales team to provide our prospects with the best solution from the Rant & Rave platform.Listening to and understanding the business requirements and objectives to scope out the software solution to be delivered by our professional services team.
Coventry, United Kingdom
My key skills are:Customer ExperienceAccount ManagementBusiness DevelopmentI work with my clients to help them create Raving Fans using the Rant & Rave Customer Engagement Platform.
Responsibility over my accounts to grow revenue, manage risk and improve customer experience.
Day to day running of accounts. Ensuring customer requests are dealt with and expectations met. Supporting the Relationship Manager in his role.
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Andy Scott is listed as Experienced SaaS problem solving Pre sales professional - Focus on discovering & understanding customer pain points - Builds trust by identifying value add solutions - Strong communicator and presenter.
Andy Scott is based in Warwick, England, United Kingdom.
Andy Scott has worked for Upland Rightanswers, Upland Rant & Rave, Rant & Rave, Natwest Bank, and Royal Bank Of Scotland.
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Andy Scott holds Bachelor Of Arts (B.A.), Business Studies from Sheffield Hallam University.
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