With over 25 years of insurance experience in all phases of auto and homeowner claims and independent agency ownership, I am a seasoned and versatile Director - Casualty Claims at Nationwide, one of the top P&C insurers in the country. I have a working knowledge of all product lines and a proven track record of delivering results in litigation, customer satisfaction, and operational efficiency.As a leader, I have managed teams of multiple disciplines, virtual and remote staff, and second line managers in multiple states. I have a passion for building relationships and identifying and developing the strengths of others. I have also been involved in implementing large-scale projects, such as identifying project scope, staffing, communication strategy, and training. I am always looking for ways to improve processes, enhance service, and drive innovation in the insurance industry.
Listed skills include Insurance, Leadership, Sales, Life Insurance, and 15 others.